Your area of responsibilities:
• Induction and training of our staff & management through (management) courses to ensure a smooth
integration into new areas of responsibility.
• Management and implementation of the different Induction & Development programs to ensure the new role
can be performed in accordance with JD-policies and procedures.
• Implementation of further workshops and training courses that meet the dynamic needs of the company and
its employees.
• Support the Stores in ensuring a high level of customer service, providing action plans to improve the
performance of underperforming stores and always ensure a continuity of high level- customer service, based
on detailed analyses.
• Close cooperation with retail management and training department to meet specific training needs on an
individual or group basis.
• Store visits for follow-up on training and pro-actively identify ‘potentials’ in cooperation with Retail
management.
• Identify training stores with proven processes and success rates to train new team members and new
management.
• Management and further development of the JD e-learning platform to meet the training needs of the
allocated areas and to strive for a 100% e-learning completion rate.
• Create training plans and keep training plans updated (incl. trainers, location, content, duration, follow-up…)
• Ensuring the administrative organization of the trainings: planning, participants, training places, reservation
of train tickets, hotels, ect.
• Supporting the Retail Teams in the realization of new openings ensuring JD-standards can be met from the
start.
• Reporting on training activities in the Federal Learning Account to ensure the legal obligations in terms of
training.
Your Profile:
• You have very good communication skills in Dutch & English (written and spoken)
• You have a relevant professional experience as a trainer (preferably within Retail)
• You can work independently in a structured and efficient way.
• You are empathic, you can rely on a high EQ
• You have the availability to travel within the country/allocated Area, including overnight stays.
• You have a good knowledge of the retail sector (experience in the management of a store would be a plus)
• You have a proficient knowledge of tools: Word, PowerPoint, excel, …
• You can manage multiple projects simultaneously
What We Do
The Group At A Glance:
Established in 1981 with a single store in Bury, in the North West of England, JD Sports Fashion plc (JD Group) are the leading global multi-channel retailer & distributor of branded and own branded sportswear & fashionwear.
JD Group has a global reach with brands and stores across 19 territories in Europe, North America & Asia Pacific. We are proud to provide our consumers with the latest products from recognised brands such as Nike, Adidas, Puma and The North Face, with strong Own Brand labels such as Pink Soda and Supply & Demand to provide an elevated consumer experience.
JD Group continue to lead the way with successful subsidiaries, including Size?, The Hip Store, Go Outdoors, Blacks, Millets, Tiso, Ultimate Outdoors, as well as International Retailers, Sprinter (Spain), Sport Zone as well as JD Finish Line.
Our C:ulture
We inspire our people to reach for higher levels of performance. To achieve these standards, we only recruit the best! All employees are highly skilled, self motivated and in constant pursuit of perfection. Opportunities to progress arise quickly for those people with the right qualities and ambition.
We encourage our people to constantly seek ways to improve our business. This means challenging the way we merchandise, sell and manage the business, being creative and forward thinking in suggesting alternative solutions. Problems are solved and opportunities are seized by people from all levels of the organisation working together.
JD Sports Fashion HQ is situated in Bury, Greater Manchester. JD Sports also have our global Distribution Centre in Rochdale, Greater Manchester & its highly decorative Creative Studio in Manchester City Centre
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