Regional Technical Manager

Posted 6 Hours Ago
Be an Early Applicant
San Jose, CA
200K-240K Annually
Senior level
Hardware • Internet of Things • Logistics • Software
The Role
The Regional Technical Manager leads a team providing technical and engineering support to customers and sales staff in a designated region. Responsibilities include managing the technical team, enhancing service levels, maintaining communication among departments, and supporting staff training efforts.
Summary Generated by Built In

Who We Are:


At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time


Job Summary:

Responsible for team providing customers and sales department staff with product, technical, and engineering support for assigned supplier or region. Manages timely dissemination of technical information to the team via in person or on-line training. Sets strategy for global technical support for the supplier or region. Manages a team of field application engineers.


Principal Responsibilities:

  • Manages the technical team and utilization of resources.
  • Reviews and provides progress updates with management.
  • Identifies, evaluates, and implements new service approaches and concepts to exceed customer expectations, improve service levels, and streamline workflows.
  • Ensures timely, accurate, and efficient engineering support to customers.
  • Assigns responsibilities and establishes and maintains communications between sales, marketing, and other staff.
  • Establishes and maintains positive relationships with customers, manufacturers’ representatives, and suppliers.
  • Brings together and deploys the individuals, processes and resources to meet supplier needs.
  • Encourages and supports staff training efforts to ensure currency of knowledge for successful product development.
  • Other duties as assigned.


Job Level Specifications:

  • Manages direct managers and/or highly skilled specialists who exercise significant latitude and independence. Often oversees one or more departments or related teams.
  • Establishes operating policies and procedures that affect departments and direct teams. Interprets enterprise-wide policies and procedures. Develops budgets, schedules and performance standards for one or more departments. Responsible for resources and policy formation in area of responsibility.
  • Assignments are defined in the form of long-term objectives. Decisions are guided by resource availability, functional objectives and independent judgment.
  • Collaborates frequently with internal and/or external management. Leads meetings and briefings for internal and/or external representatives. Often coordinates efforts between functional areas and/or members of an extended assignment/project team.
  • Decisions likely have extended impact on the outcomes of multiple departments or teams. Erroneous decisions or recommendations will likely result in critical delays and/or modifications to projects and/or operations; causing substantial expenditure of additional time, people and/or financial resources, and jeopardize future business activity.


Work Experience:

  • Typically 8+ years including 3+ years of management experience


Education and Certification(s):

  • Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.


Distinguishing Characteristics:

  • Proven track record of implementing and realizing results from transformation and/or strategic initiatives enterprise-wide and globally. Strong ability to influence senior executives and connect with teams to deliver change/results. Deep analytical skills coupled with strong interpersonal/influencing capabilities. Outstanding verbal and written communication skills.

Pay & Benefits:

  • https://aux.avnet.com/OE2023/documents/2023-resource-guide-final.pdf
  • $200,000- 240,000 total compensation range

#LI-Hybrid

What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

  • Generous Paid Time Off

  • 401K and Pension Plan

  • Paid Holidays

  • Family Support (Paid Leave, Surrogacy, Adoption)

  • Medical, Dental, Vision, and Life Insurance

  • Long-term and Short-term Disability Insurance

  • Health Savings Account / Flexible Spending Account

  • Education Assistance

  • Employee Development Resources

  • Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.

The Company
HQ: Phoenix, AZ
11,000 Employees
On-site Workplace

What We Do

Avnet is a global electronic components distributor with extensive design, product, marketing and supply chain expertise for customers and suppliers at every stage of the product lifecycle. For the past 100 years, Avnet has helped its customers and suppliers around the world realize the transformative possibilities of technology.

Our culture was founded on new ideas and emerging technology. Headquartered in Phoenix, Arizona, Avnet is a leading global technology distributor and solutions provider at the center of the technology value chain. Founded in 1921, we work with suppliers in every major technology segment to serve customers worldwide across a broad range of markets. Whether working on large-scale production or early prototypes, we meet customer needs through individualized, end-to-end service to streamline solutions and improve efficiency for customers worldwide. Headquartered in Phoenix, Arizona, we serve more than 1 million customers in more than 140 countries and partner with global suppliers from almost every technology segment.

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