Regional Support Manager

Posted 23 Days Ago
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Indianapolis, IN, USA
In-Office
Senior level
Food • Professional Services • Industrial • Manufacturing
The Role
Leads sanitation operations across multiple food production facilities, providing interim area management, supporting new site launches, coaching site managers, and ensuring compliance with GMPs, SSOPs, USDA/FDA standards, and safety requirements. Manages labor, budgets, KPIs, audits, corrective actions, client relationships, and regional process improvements. Requires frequent travel, flexible shift availability, and bilingual Spanish/English communication.
Summary Generated by Built In

Why Ecowize?


At Ecowize North America, we go beyond cleaning food production facilities — we safeguard public health and drive operational excellence. As part of our team, you’ll join a mission-driven organization committed to food safety, innovation, and people development. If you’re ready to lead, inspire, and make a measurable difference, this role is for you.


About the Role: Regional Support Manager

The Regional Support Manager is an Area Manager without dedicated accounts, providing critical coverage and leadership across multiple sites within a region. Reporting to a Division Manager, Director of Operations, or VP of Operations, you’ll oversee sanitation operations at client facilities, guide Site Managers, and support frontline teams to meet safety, compliance, and performance standards.

This role is fast-paced, dynamic, and essential to our continued growth. You’ll be a trusted resource who can step in with confidence, stabilize operations, and elevate performance — all while building trust with clients and empowering teams.



What You’ll Do

  • Provide Leadership on Demand: Fill in as Area Manager when positions are vacant, during vacations, or when coverage is needed.
  • Support New Start-Ups: Lead operations at new client sites, ensuring smooth ramp-up, compliance readiness, and team engagement.
  • Guide Site Leaders: Coach and support Site Managers to drive safe, effective, and efficient sanitation operations.
  • Ensure Compliance & Readiness: Oversee adherence to GMPs, SSOPs, USDA/FDA standards, and client expectations. Support audit preparation and corrective action planning.
  • Collaborate with Stakeholders: Work with client leadership, engineering, QA, HR, and finance to ensure aligned goals and seamless execution.
  • Manage Performance: Monitor labor use, budgets, and KPIs to deliver strong operational and financial results.
  • Drive Improvement: Share best practices across accounts and help implement consistent standards region-wide.



What Success Looks Like

You’re a strong fit if you can:

  • Step into new environments quickly, assess the situation, and lead with confidence.
  • Build trust with clients by delivering reliable, high-quality service.
  • Coach and empower site leaders to elevate team performance.
  • Navigate changing schedules and assignments with flexibility and resilience.
  • Maintain compliance and safety excellence across diverse facilities.



Core Competencies

  • Results-Driven: You deliver outcomes and own accountability.
  • Critical Thinker: You problem-solve in fast-changing situations.
  • People Developer: You coach and uplift teams, even under pressure.
  • Communicator: You’re clear, professional, and audience-aware.
  • Collaborator: You partner with cross-functional teams and clients to get results.
  • Adaptable Leader: You thrive in dynamic, “go-where-needed” environments.



What You Bring

  • Experience: 7+ years in sanitation or food manufacturing leadership, managing multiple sites or large teams.
  • Sanitation Expertise: Deep knowledge of USDA/FDA regulations, GMPs, and Master Sanitation Programs.
  • Safety Leadership: Proficiency in LOTO, HAZCOMM, and PPE standards.
  • Bilingual (Spanish/English): Required for effective team leadership.
  • Tech Fluency: Proficient with Microsoft Office, Google Workspace, and open to learning new tools.

Bonus if you’ve led site openings, major transitions, or multi-site operations.



The Details

  • Job Type: Full-time
  • Location: Remote within designated region
  • Travel: Up to 80% (frequent overnight travel required)
  • Schedule: Flexible across shifts, including days, nights, weekends, and holidays



Compensation & Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holiday pay
  • Relocation assistance (if applicable)
  • Professional development and career advancement
  • Retirement plan options



Your Future Starts Here

At Ecowize, we believe in growing together. The Regional Support Manager role offers the chance to expand your leadership, gain exposure to multiple sites, and become a key player in scaling our operations. Whether you’re helping launch new accounts or stepping in where leadership is needed most, this is a role where your work has immediate impact and lasting value.



Ready to lead wherever you’re needed? Apply today and grow with us.


Skills Required

  • 7+ years of experience in sanitation or food manufacturing leadership
  • Experience managing multiple sites or large teams
  • Deep knowledge of USDA and FDA regulations, GMPs, and Master Sanitation Programs
  • Proficiency in LOTO, HAZCOMM, and PPE standards
  • Bilingual Spanish and English communication skills
  • Proficiency with Microsoft Office and Google Workspace
  • Ability to lead site openings, major transitions, or multi-site operations
  • Ability to travel up to 80% with frequent overnight travel
  • Availability to work across days, nights, weekends, and holidays
Am I A Good Fit?
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The Company
1,000 Employees
Year Founded: 2013

What We Do

Ecowize North America provides structured, contract-based cleaning and sanitation services for food manufacturing facilities. Its trained on-site teams clean and sanitize production environments, using specialized equipment, chemicals, procedures, and compliance systems designed for USDA, FDA, FSMA, and customer requirements. The company serves operations across sectors including fresh produce, ready-to-eat foods, poultry, meat, seafood, baked goods, and distribution, helping protect food safety and audit readiness.

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