Regional Senior Operations Manager

As the Regional Senior Operations Manager for 2 of IDEXX's US Veterinary reference labs, you will be overseeing the direct management and day to day operations of two of our larger North American laboratories. Enhancing the lives of people and pets starts with our own employees. We seek a leader who will empower our teams to achieve their goals, and who will focus on continuous improvement and supporting the strong collaboration and inclusiveness that exist at IDEXX. This is a full-time role with a generous salary and bonus structure. Read on for more information and to apply today.

In this role…

• You will serve as the Regional Operations and People leader for IDEXX's Elmhurst, IL (Chicago) and our Glen Burnie, MD (Baltimore) Labs. Your daily goals will be to drive culture, productivity, innovation, engagement and more across these critical parts of our North American Reference Lab Network.
• You will manage the overall business goals and results of these laboratory locations. You will have overall responsibility for achieving revenue and profitability goals.
• You will manage leadership staff for both locations, establishing performance metrics, monitoring activities, and evaluating performance.
• You will lead the development of laboratory budget, policies, and procedures.
• You will develop and implement strategies to increase efficiency, maintain quality and ensure continuous improvement of policies, systems, and procedures. 

What do you need to succeed?

• You will have in-depth (10+ years) experience overseeing or managing a large, fast-paced, high-volume work environment across multiple shifts.
• The position is a virtual role, but the successful candidate will have the ability to commute to our Elmhurst, IL lab as needed.
• A bachelor’s degree in a related field (business or science) preferred.
• You’re an experienced change agent, preferably with Lean Six Sigma experience, and you have applied/implemented this experience in a Lean manufacturing/operations environment
• You have proven successful track record of managing large (100-200+) teams, across 2 or more locations, with a focus on employee performance, empowerment, and skills development.
• You can adapt departmental plans and priorities to address resource and the operational challenges of a global company.
• You excel at organizing, prioritizing and directing work activities.
• You have a track record of successful project management skills and abilities.
• You have strong communication skills, both verbal and written, with an ability to effectively present information to various audiences including senior management and those who report to you.
• You are proficient in the use of Excel, Word and other PC applications and are comfortable with high computer use. 

What You Can Expect From Us: 

• Yearly Salary targeting $175-185K+, depending on experience
• Opportunity for annual cash bonus 
• Opportunity for performance based annual merit increase  
• Health / Dental / Vision Benefits Day - One 
• 5% matching 401k 
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! 

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together. 

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Is this the role for you? Apply today!

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