CyrusOne

Regional Security Operations Associate

Posted Yesterday

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Aurora, IL, USA

In-Office

Senior level

Information Technology

The Role

Oversee regional physical security operations across facilities, serving as the liaison between field teams, corporate security, clients, and vendors. Responsibilities include enforcing security standards, managing incident response, conducting investigations and vulnerability assessments, monitoring guard services, preparing reports, recommending corrective actions, and supporting retrofit and new construction projects. The role requires policy development, security controls expertise, strong communication, and flexibility during emergency situations.

Summary Generated by Built In

We are seeking a highly qualified and experienced Regional Security Operations Associate to join our team. The successful candidate will be responsible for serving as the primary link between field operations and the Corporate Security Program, ensuring the communication and enforcement of security standards and policies. This role involves providing guidance to clients and security vendors, overseeing incident response planning, conducting security investigations, and ensuring compliance with established standards. The Regional Security Operations Associate will also play a key role in assessing security vulnerabilities, recommending corrective actions, and contributing to retrofit and new construction projects.

Essential Functions:

Serve as the conduit to field operations for communication and enforcement of CyrusOne Corporate Security Program to include: corporate security standards and policies.
Provide guidance to client and security vendors regarding security program; identify gaps and recommend corrective action if needed.
Assist CyrusOne Security leadership with development and implementation of consistent standards, policies, and procedures across the CyrusOne facility portfolio.
Ensure Guard Service Vendor institutes consistent post orders and system maintenance procedures across the CyrusOne facility portfolio.
Assist incident response planning, programs for assigned campus
Monitor incident response by guard vendor ensuring compliance with post orders.
Monitor client incident reporting system and ensure site response is appropriate.
Perform security vulnerability assessments of operations and facilities based upon client requirements and industry best practices.
Participate/lead security investigations within assigned campus regarding all policy, criminal violations.
Survey all security operations to recommend operational efficiencies resulting in cost savings or increased productivity.
Escalate critical issues to CyrusOne Security leadership.
Prepare well documented investigative and security assessment reports.
Assist with retrofit and new construction projects, to ensure CyrusOne standards are adhered to.
Assist with handoff after completion of retrofit and construction projects to ensure daily operations are fully functional.

Minimum Requirements:

Minimum 5 years of direct oversight/involvement with security operations and programs.
Minimum 3 years’ experience with security investigations, interviewing.
Minimum 3 years’ experience in standard, policy, procedure development.
Strong organizational skills and collaborative management style needed.
Must be an intelligent, articulate and persuasive communicator who can discuss security-related concepts with a broad range of technical and non-technical staff.
Must have experience with design and implementation of security controls.
Strong understanding of physical access technology and systems, or data center practices and procedures.
Ability to develop and administer the enforcement of policy and procedures firmly, tactfully, and with consistency.
Strong commitment to customer service.
Ability to establish and maintain effective professional relationships with a diverse group of individuals, both internal and external to the company.
Excellent oral and written communication skills, ability to stay organized in a dynamic environment.
Willingness to adjust hours and be flexible as required by the business to include being onsite for extended hours during emergency situations such as emergency incidents.

Education:

Bachelor’s Degree or equivalent experience, with a focus on physical security.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

Skills Required

Minimum 5 years of direct oversight or involvement with security operations and programs
Minimum 3 years of experience with security investigations and interviewing
Minimum 3 years of experience developing standards, policies, and procedures
Experience designing and implementing security controls
Strong understanding of physical access technology and systems or data center practices and procedures
Strong organizational, communication, collaboration, and relationship-building skills
Ability to enforce policies and procedures firmly, tactfully, and consistently
Strong commitment to customer service
Willingness to adjust hours and work onsite for extended periods during emergencies
Bachelor's degree or equivalent experience, with a focus on physical security