Who We Are
Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life™. CSUSA provides an academically rigorous education to students equipping them with real world readiness, prepared for college or career after graduation. With an unwavering dedication to the success of students from every background, CSUSA is closing the gaps in achievement and opportunity, keeping our promise of Strong Minds, Good Hearts™.
Job Purpose
To join a team of people with the mission: Relentless Commitment to Student Greatness in School and in Life ™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success. As a Regional Support School Operations Administrator, you will be responsible for implementing local training programs for school-based School Operations Administrators. This position will set performance metrics, evaluate productivity, and monitor status for all Business Administrators in early phases of the position. This job is school based.
How You Will Impact Education
Instruction/Education Responsibilities
- Organize and conduct school-based orientation sessions with newly hired School Operations Administrators.
- Assist in the creation of training materials and manuals to distribute to all School Operations Administrators.
- Provide new School Operations Administrators with on-site training, off-site training, demonstrations, and workshops to prepare for the role.
- Work with Senior Manager of SOA Training to oversee the employee lifecycle and improve processes in regard to the School Operations Administrators role.
- Conduct training on system or process changes to all School Operations Administrators across the Region.
- Conduct audits of school's financial controls and systems, as needed.
- Provide coverage at schools without a School Operations Administrator.
- Manage communication amongst the School Operations Administrators including phone calls, webinars, and mass emails.
- Help evaluate newly trained School Operations Administrators to determine how well they fit within the organization.
- Work with supervisor and conduct surveys to identify training needs.
Required Qualifications and Skills
- Demonstrates enthusiasm and commitment toward the mission of the company; support the company's values in the strategic areas of academic excellence, operational performance, superior culture, and financial health and growth, as outlined in the Employee Handbook.
- Possesses strong time management and organizational skills along with the ability to prioritize effectively.
- Has the ability to establish and maintain effective working relationships with school leaders, School Operations Administrators, and Regional Directors. When unique circumstances arise, employees must consider organizational needs, maintain goodwill among colleagues, and protect the company's public reputation.
- Possesses excellent communication skills: oral (including presentations), Written, Interpersonal (active listening), Negotiating and Influencing.
- Has the ability to consistently be at work, be on time, follow instructions, respond to management direction, and solicit feedback to improve performance.
- Proficient in Microsoft Office Suite and professional email communication.
- Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
- Promotes and implements best practices and positive character education within the school environment.
Job Requirements
- Expert knowledge of SOA position.
- Bachelor's degree (BA) from an accredited college or university or equivalent.
- Minimum of 2 years' experience working with Human Resources and HRIS systems.
- Understanding of Employee life cycle and processes.
- Understanding of and commitment to company values.
- Excellent communication skills
- May perform other duties assigned.
Work Environment
While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:
- Usual office working conditions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- No physical exertion required.
- Travel within or outside of state.
- Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.
FLSA Overtime Category
Job is exempt from the overtime provisions of the Fair Labor Standards Act.
Skills Required
- Bachelor's degree from an accredited college or university
- Minimum of 2 years' experience working with Human Resources and HRIS systems
- Expert knowledge of SOA position
- Understanding of Employee life cycle and processes
What We Do
Charter Schools USA (CSUSA) is a for-profit education management organization that creates and operates high-quality schools. It assists corporations, government entities, developers, and nonprofit agencies with school development, planning, and operations, serving over 81,000 students.
