The Regional Sales Training & Development Lead plays a key role in enhancing the capability, productivity, and performance of ZainTECH’s regional sales and presales teams. This role is responsible for delivering onboarding, training, and enablement programs that equip teams with the skills, tools, and knowledge needed to successfully engage customers, articulate ZainTECH’s value propositions, and achieve consistent sales results. The Lead ensures effective execution of learning initiatives, continuous content updates, and structured performance insights for leadership.
Responsibilities:
Onboarding & Induction
- Deliver onboarding sessions for new sales and presales employees.
- Train new joiners on: Sales processes and CRM usage (Salesforce), ZainTECH’s full product and services portfolio, and Proposal templates, bid workflows, and sales governance
- Track onboarding completion and report progress to Sales Operations leadership.
Product & Solution Enablement
- Coordinate with Business Units, Product Management, and Go-to-Market teams to deliver product and solution enablement sessions.
- Maintain updated presentations, pitch decks, and customer-facing sales materials.
- Ensure standardized and approved materials are available across all BUs (Cloud, Data, Cybersecurity, Digital, Modern Infrastructure).
Learning Program Delivery
- Schedule, manage, and deliver ongoing training sessions on sales methodologies, presentation skills, objection handling, and other core capabilities.
- Collect and analyze post-training feedback; recommend enhancements to the Enablement Manager.
Content & Knowledge Hub Management
- Maintain a centralized and organized sales content repository (OneDrive / SharePoint / Enablement Portal).
- Regularly update, standardize, and retire outdated content in coordination with Marketing and GTM teams.
- Tag and categorize materials by BU, product line, and customer segment for easy access.
Reporting & Feedback
- Track participation, completion rates, and satisfaction scores for enablement programs.
- Identify individuals or teams needing additional coaching and recommend targeted support.
- Prepare monthly enablement activity reports and adoption dashboards for leadership.
Requirements
- 5+ years of experience in sales training, sales enablement, or commercial capability development — ideally within technology, ICT, or digital solutions environments.
- Strong understanding of sales processes, enterprise buyer journeys, and B2B sales methodologies.
- Experience delivering training workshops, onboarding programs, and capabilitybuilding sessions.
- Familiarity with CRM platforms (Salesforce preferred) and sales enablement tools.
- Excellent communication, facilitation, and presentation skills.
- Strong organizational skills with the ability to manage multiple programs simultaneously.
- Ability to collaborate effectively with cross-functional teams (Sales, Marketing, Product, GTM).
- Analytical mindset with experience in reporting, performance tracking, and learning metrics.
Skills Required
- 5+ years of experience in sales training, sales enablement, or commercial capability development
- Strong understanding of sales processes, enterprise buyer journeys, and B2B sales methodologies
- Experience delivering training workshops and onboarding programs
- Familiarity with CRM platforms (Salesforce preferred)
- Excellent communication, facilitation, and presentation skills
- Strong organizational skills to manage multiple programs
- Ability to collaborate effectively with cross-functional teams
- Analytical mindset with experience in performance tracking
What We Do
ZainTECH is a regional integrated digital solutions provider, unifying Zain Group’s ICT assets to offer a unique value proposition of comprehensive digital solutions and services under one roof. The company is positioned to drive the transformation of enterprise and government customers in the MENA region by providing a center of excellence and managed solutions across the ICT stack, including cloud, cybersecurity, modern infrastructure, big data, IoT, AI, smart cities, drones and robotics, and emerging technologies. ZainTECH leverages Zain’s global reach, unique regional footprint, and infrastructure across its operations in Kuwait, Saudi Arabia, Bahrain, Jordan, Iraq, and the United Arab Emirates, as well as in other key markets in the Middle East. ZainTECH forms a key pillar in the evolution of Zain’s core telecom business to maximize value and build on the company’s many strengths to selectively create and invest in growth verticals beyond standard mobile services. This ultimately supports Zain’s vision of becoming a leading ICT and digital lifestyle provider.
