Job Description
The Regional Sales Manager is responsible for the overall coordination and management of the sales activities of the Mortgage Loan Officers. Major responsibilities include recommending changes to improve customer experience, service, and department performance, completing special projects and participating in presentations as needed.
Essential Functions
Identify, plan, organize and implement sales strategies to deliver department sales objectives
Ensure that Mortgage Loan Originators are effectively managing their respective mortgage pipelines
Maintain and coach a well trained and motivated team of Mortgage Loan Originators to optimize production opportunities
Identify and develop new business sources within the marketplace
Build team strategy for capturing business from potential referral sources
Maintain origination and closed loan capture goals to insure production goals are met
Identify and recruit quality Mortgage Loan Originator candidates with potential to grow market share
Train, develop, and mentor staff to increase productivity and to develop a thorough understanding of all bank loan programs and guidelines
Implement a sales strategy for each Mortgage Loan Originator based on their assigned territory and its characteristics
Work closely with the operations team to ensure each prospective customer receives a high level of service and follow through for the best possible outcome and customer experience
Produce timely and accurate reports relating to the management of the sales team
Act as a producing Mortgage Loan Originator, taking and reviewing mortgage loan applications
Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Ensure compliance with third party vendors
Ensure total document and data integrity
Manage personal workload/workflow
Qualifications
Bachelor's Degree required And
Per the SAFE Act, registration with NMLSR and annual renewal as a condition of employment required
5 - 6 years of experience in the mortgage industry required
3 - 5 years of experience as a manager or supervisor in a financial institution required
Advanced knowledge of banking industry laws, regulations and the origination process
Strong knowledge of conventional, government loan products and guidelines including Fannie Mae, Freddie Mac, FHA, USDA-Rural Housing and VA loans preferred
Working knowledge of Ellie Mae-Encompass Loan Origination software, Freddie Mac – Loan Product Advisor and Optimal Blue pricing engine preferred
Good working knowledge of retail mortgage loan pricing
Excellent verbal and written communication skills
Strong sales, leadership, and organizational skills
Ability to work collaboratively and manage multiple deadlines and priorities
Must be able to manage staff, lead initiatives, and work well in a team environment
Must have strong selling skills, with the ability to convert prospects to customers
#LI-MM1
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Skills Required
- Bachelor's Degree
- Registration with NMLSR and annual renewal
- 5 - 6 years of experience in the mortgage industry
- 3 - 5 years of managerial experience in a financial institution
- Advanced knowledge of banking industry laws and the origination process
- Strong knowledge of loan products and guidelines
- Working knowledge of loan origination software and pricing engine
- Excellent communication skills
- Strong sales and leadership skills
What We Do
Northwest Bank is a privately held community bank focused on serving the specific needs of businesses in Washington, Oregon, Idaho and Utah. Our experienced bankers deliver customized financial solutions and exceptional customer service. We do that by getting to know you, your business and your aspirations, first. Then we create a plan that will work, and stay with you every step of the way. We see our relationship with you as a partnership, the way banking should be. Trust matters when picking your financial partner. Northwest Bank is rated as one of the best capitalized banks in the nation. We have earned 5-Star “Superior” ratings from both BauerFinancial® and Bankrate.com’s Safe and Sound® ratings service. Founded in 2008, we have offices in Boise, Idaho; Portland, Oregon; Coeur d'Alene, Idaho; Seattle, Washington; and Salt Lake City, Utah metropolitan markets. Northwest Bank: Experienced Bankers. Exceptional Service. Creative Solutions. Member FDIC Equal Housing Lender
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