Summary of the Job:
The Regional Sales Manager position is responsible for leading, developing, and managing a team of field sales resources with the goal of exceeding the annual sales targets for the assigned region. This role requires a high level of direct coaching and people development skills as well as the ability to use data to drive the required results for the region. The Regional Sales Manager is expected to develop strong cross-functional relationships to improve sales processes and ultimately improve the customer experience. This position will be a participant on the sales leadership team and be expected to champion change initiatives, provide input on go-to-market strategies, and help guide the overall direction of the sales organization.
To succeed in this position, candidates should have exceptional communication, problem-solving, and sales coaching skills as well as being resourceful, analytical, adaptable, and organized with the ability to build rapport with customers.
Main Responsibilities
Accountable for hiring, onboarding, training, and performance managing the assigned field sales resources
Monitor sales activity/sales reporting, including key pipeline reports to coaching sales performance and direct sales resources
Develop and communicate strategic plans for assigned regions and local territories in collaboration with National Account team
Collaborate with internal cross-functional teams to remove barriers, improve processes, set customer expectations, and deliver an overall positive experience for our customers
Establish and track sales activity goals and objectives for individual sales reps based on their annual sales goals and experience. In conjunction with Finance, review and audit sales reporting for accuracy
Build a culture of continuous improvement and winning as one Smart Care team
Partner with 3rd parties, as necessary, to acquire tools, insights or capabilities to enhance the sales organization
Qualifications
Bachelor’s in Business or related field
3 – 5 years’ experience in a sales role with 3 – 5 year in a sales leadership role
Strong oral and written communication skills
Strong leadership skills and an ability to develop followership
Deep sales process knowledge and solid negotiation and networking skills required
Highly analytical with ability to leverage data and insights to drive decision-making
Results-oriented, setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success
Adept at grasping, understanding, and articulating company vision
Comfortable managing under pressure and ability to successfully multitask and prioritize
Passion to win and motivate a diverse team
Ability to influence internal and external customers
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [email protected].
Skills Required
- Bachelor's degree in Business or related field
- 3-5 years' experience in a sales role and 3-5 years in a sales leadership role
- Strong oral and written communication skills
- Strong leadership skills and ability to develop followership
- Deep sales process knowledge and solid negotiation and networking skills
- Highly analytical with ability to leverage data and insights to drive decisions
- Results-oriented with ability to set and pursue aggressive goals
- Comfortable managing under pressure and able to multitask and prioritize
- Ability to influence internal and external customers
What We Do
Smart Care Equipment Solutions is the new stand-alone company that was formerly the Equipment Care division of Ecolab. We are the nation's largest independent commercial kitchen equipment service and maintenance organization. While our name has changed, our commitment to world class care and support for our customers remains the same. Smart Care Starts with Smart People We offer our employees opportunity for career advancement and training! Always looking for top talent in the service technician field. Contact us to learn more!

