Working closely with dealer leadership, sales teams, customers, and internal stakeholders, the Regional Sales Manager develops and executes regional business strategies, identifies growth opportunities, strengthens market presence, and ensures dealers have the tools, resources, and support necessary to succeed. The role requires a balance of strategic thinking, consultative sales leadership, operational coordination, and collaborative problem-solving to enhance dealer performance, customer satisfaction, and overall business results.
Success in this role requires strong business acumen, relationship-building skills, market knowledge, and the ability to influence and align diverse stakeholders toward common objectives. Fluency in English and Spanish is preferred to effectively support the diverse customer and dealer network within the assigned region.We offer:
Essential Duties and Responsibilities:
Dealer Network Leadership & Sales Growth
- Develop and execute strategic business plans with channel partners to achieve sales, market share, and profitability objectives.
- Collaborate with dealer leadership and sales teams to identify growth opportunities, establish performance goals, and implement market development strategies.
- Influence and support dealer sales organizations through coaching, training, business reviews, and sharing of best practices.
- Drive pipeline growth, customer engagement, and strategic account development across the assigned region.
- Monitor dealer performance against business objectives and partner on action plans to improve results and capitalize on market opportunities.
Business Operations & Dealer Support
- Serve as the primary point of contact between channel partners and KION North America, ensuring effective communication, collaboration, and issue resolution.
- Coordinate cross-functional support and resources to ensure efficient execution of sales activities, order fulfillment, customer requirements, and operational needs.
- Assist dealers with product configurations, quoting processes, systems navigation, and other commercial activities to support successful customer outcomes.
- Proactively identify challenges and mobilize internal resources to resolve issues impacting dealer performance or customer satisfaction.
- Foster strong partnerships with internal teams, including Product Management, Finance, Logistics, Aftermarket, Marketing, Customer Service, and Sales Operations to support dealer and customer success.
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Market Development & Customer Engagement
- Build and maintain strong relationships with dealer leaders, sales personnel, customers, and key stakeholders throughout the assigned region.
- Conduct regular business reviews, customer visits, product demonstrations, training events, and strategic planning sessions with channel partners.
- Analyze market trends, competitive activity, and customer needs to identify opportunities for growth and improved market positioning.
- Provide market intelligence and customer insights to support business planning, product strategy, and commercial decision-making.
- Promote awareness and adoption of company initiatives, programs, products, and solutions throughout the dealer network.
Qualifications:
- Bachelor's Degree in Business Administration, Marketing, International Business, or a related field preferred; equivalent experience will be considered.
- Fluent in English and Spanish, both written and verbal, preferred.
- Minimum of 5 years of experience in sales, channel management, dealer development, account management, or related commercial roles.
- Experience in industrial equipment, material handling, capital equipment, or related industries preferred.
- Demonstrated success managing a territory and achieving sales and business performance objectives.
- Strong relationship-building, negotiation, and consultative selling skills.
- Exceptional communication and presentation abilities with diverse audiences.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Proven ability to influence without direct authority and effectively collaborate across cross-functional teams.
- Strong analytical, problem-solving, and business-planning capabilities.
- Proficiency in Microsoft Office Suite and CRM platforms such as Salesforce.com.
- Ability and willingness to travel extensively throughout the Southeast U.S. and Mexico.
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Skills Required
- Bachelor’s degree in Business Administration, Marketing, International Business, or a related field; equivalent experience considered.
- Fluency in English and Spanish, written and verbal.
- At least 5 years of experience in sales, channel management, dealer development, account management, or related commercial roles.
- Experience in industrial equipment, material handling, capital equipment, or related industries.
- Demonstrated success managing a territory and achieving sales and business performance objectives.
- Strong relationship-building, negotiation, and consultative selling skills.
- Exceptional communication and presentation abilities with diverse audiences.
- Strong organizational skills and ability to manage multiple priorities.
- Ability to influence without direct authority and collaborate across cross-functional teams.
- Strong analytical, problem-solving, and business-planning capabilities.
- Proficiency in Microsoft Office Suite and CRM platforms such as Salesforce.com.
- Ability and willingness to travel extensively throughout the Southeast United States and Mexico.
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
