Regional Sales Manager- NY/ New England

Hi there! We’re Carbyne, and every day, we’re on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we’re building a cutting-edge platform that helps save lives—think live video streaming, real-time chat, and precise location tracking. 

Our tools empower emergency teams to respond faster and smarter, ensuring help reaches those in need ASAP! With partnerships with tech giants like Amazon, Microsoft, and AT&T, we’re innovating life-saving solutions for over 400 million people worldwide 

Are you ready to make a difference with us? Let’s do this!

In this position, you’ll play a critical part in advancing Carbyne’s mission! Here's your chance to join our dynamic and growing organization, help drive strategy, and take a consultative approach to sell our solutions to public safety agencies. You'll love this opportunity if you're forward-thinking, technically oriented, consultative, and have the know-how to create solutions for client challenges. As a Regional Sales Manager, you will be responsible for bringing on new business as well as working with our existing clients to expand the use of our different products. You will sell directly to public safety accounts and work closely with our channels and partners to do the same. You'll articulate complex solutions, build and maintain senior-level relationships, and navigate across various decision-makers. You'll shape solutions to agency and stakeholder challenges, serving as their trusted advisor and change agent.
🎯 Here's what you'll be working on:

Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with Carybne’s solutions while maximizing revenue; understand C-level initiatives at strategic clients and how Carbyne’s solutions map to those objectives

Engage clients through new and established relationships, build trust, and enable clients to benefit from Carbyne's platform and services

Develop and maintain senior and executive-level client relationships to ultimately drive revenue growth

Ensure the voice of the customer is clearly heard

Develop and execute a regional strategy with the team to deliver strong value propositions and align value and ROI for clients based on their needs and key challenges

Drive key account capture and planning process, from inception through close as well as supporting peers in their respective initiatives

Oversee all territory account activities from prospecting and research to closing the deal and connecting the customer with professional services, if applicable

Timely and accurate business forecasting, keep management apprised of strategic accounts and gather intelligence on competitor activity

To shine in this role, you’ll need:

• At least seven years of demonstrated successful industry sales and/or consulting, with a focus on software, services, platform integration, and/or network services (SaaS and cloud experience a plus)
• Must reside in NY or the New England Territory
• Experience managing large/strategic accounts, long sales cycles, complex selling into large accounts, etc.
• Existing and proven relationships with senior decision-makers within your designated territory
• Demonstrated understanding of PSAP and stakeholder agency technology and service is a plus but not a requirement
• Demonstrated understanding of contact center technologies and addressing modern challenges in the contact center
• Proven experience in managing/owning territory for sales and/or consulting engagements
• Experience in creating and executing long-term sales plans
• Ability to clearly and directly articulate complex solution offerings
• Strong technical orientation
• Self-motivated with a can-do approach - “create the solution” philosophy
• Strong attention to detail, creative, open-minded, focused, and highly collaborative
• Excellent communication and interpersonal skills
• Ability to travel to customers as needed (up to 50% of the time)
• Bachelor’s degree in business, technology, finance or other related degree. Can be waived based on 10 years of proven sales experience

Feeling unsure because you don’t check every box? Don’t worry, we’ve been there too. At Carbyne, we value passion, potential, and a willingness to learn. If this role excites you and aligns with your career goals, we encourage you to take a chance and apply! You might be exactly who we’re looking for!

👩🏽‍⚕️ Comprehensive healthcare (medical, dental, vision).
💸 401(k) matching—because your future matters!
🏖️ Unlimited vacation days (yep, really!).
👶 Parental leave—family first!
💪 Health & wellness perks to keep you feeling great. 

☎️$100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as “work,” right? 

Plus, you’ll join a team that believes in inclusion, equality, and having fun while making a difference. 

At Carbyne, we celebrate diversity and strive for a workplace where everyone belongs. We’re dedicated to fostering a welcoming and inclusive environment where everyone feels respected, supported, and empowered to succeed!  Where every person counts.

Let’s make the world safer together! 

(Note: We are unable to sponsor employment visas)