Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
POSITION OVERVIEW
The Regional Sales Manager is responsible for driving profitable sales growth through strategic market development, account expansion, and strong customer relationship management. This role serves as a primary point of contact throughout the sales cycle, developing a deep understanding of the facility services industry from both pricing and service delivery perspectives. The Regional Sales Manager builds and maintains client relationships, identifies growth opportunities, and partners with internal teams to deliver high levels of customer satisfaction, retention, and business performance. This role must be based in any of the following cities ( Phoenix, Las Vegas, Salt Lake City or Southern CA)- frequent overnight travel required. You will report to the President of Commercial Services.
OUR VALUES
Every Associate must demonstrate our values of:
- INTEGRITY – We never compromise on our word. We act with transparency – we are a trusted partner.
- PRIDE – We are proud of our people, and they are proud to work for MasterCorp.
- QUALITY – We do things the right way and strive to continuously improve.
- DEPENDABILITY – We keep our promises. We are accountable for our actions. We meet or beat our deadlines – you can count on us.
- RESPECT – We value and appreciate every member of our team. We treat each other as we wish to be treated ourselves.
COMPETENCIES REQUIRED
- Decision Quality – Makes good and timely decisions that keep the organization moving forward.
- Directs Work – Provides direction, delegating, and removing obstacles to get work done.
- Builds Effective Teams – Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
- Being Resilient – Rebounds from setbacks and adversity when facing difficult situations.
- Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity.
- Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
- Drives Results – Consistently achieves results, even under tough circumstances.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Achieve assigned sales goals for revenue, profitability, and account growth within the designated region.
- Develop, maintain, and expand customer relationships throughout the sales cycle and during service delivery to support client satisfaction and long-term retention.
- Identify new business opportunities through local and national market development, prospecting, and competitive analysis.
- Prepare, present, and negotiate comprehensive and competitive sales proposals aligned with customer needs and company objectives.
- Utilize Salesforce and other reporting tools to manage pipeline activity, track performance metrics, and provide accurate forecasting and progress updates.
- Maintain awareness of customer operations, business conditions, and changing service requirements in order to respond effectively and deliver value-added solutions.
- Collaborate with operational partners to support service delivery, financial performance, customer satisfaction, and achievement of company goals.
- Promote and reinforce a culture of safety, compliance, accountability, and service excellence across the region.
- Coach, mentor, and support branch and regional team members to strengthen sales capability, professionalism, and overall business performance.
- Contribute to strategic planning efforts by identifying opportunities to improve processes, grow the business, and enhance customer outcomes.
EXPERIENCE AND EDUCATION
- Minimum of three years of sales leadership and/or training experience.
- Minimum of five years of sales experience.
- Preferred: Bachelor’s degree in Business, Hospitality, Facilities, or a related field.
- Preferred: Five or more years of experience in the facility services industry, or an equivalent combination of education and experience.
OTHER QUALIFICATIONS
- Demonstrated ability to manage multiple priorities independently and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, Teams, and Salesforce, with the ability to learn new systems quickly.
- Strong written, verbal, analytical, and presentation skills, with the ability to communicate effectively and influence diverse audiences.
- Strong leadership, coaching, and relationship-building skills, with the ability to work effectively across a diverse employee and customer base.
TRAVEL REQUIREMENTS
- Travel is required for this position and may account for up to 70% of working time based on business needs.
WORK ENVIRONMENT
This position operates primarily in a professional office environment and routinely uses standard office equipment, including computers, phones, copiers, and related technology. The role may also require time in customer or operational environments to support sales activity, service delivery alignment, and client relationship management.
Responsibilities, or qualifications associated with the position. MasterCorp reserves the right to assign additional responsibilities as business needs require.
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Physical Requirements:
This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the
essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Skills Required
- Minimum of five years of sales experience
- Minimum of three years of sales leadership and/or training experience
- Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Teams)
- Proficiency using Salesforce and other reporting tools for pipeline management and forecasting
- Ability to travel frequently (up to 70% of working time, including overnight travel)
- Ability to perform physical tasks including standing, walking, lifting up to 25 lbs
- Strong written, verbal, analytical, presentation, leadership, coaching, and relationship-building skills
- Based in Phoenix, Las Vegas, Salt Lake City, or Southern California
- Bachelor's degree in Business, Hospitality, Facilities, or related field
- Five or more years of experience in the facility services industry
What We Do
MasterCorp, Inc. is a leading provider of hospitality and facility management services with over 40 years of industry expertise. The company specializes in comprehensive solutions including professional housekeeping, janitorial and facility management, floor care, laundry, and engineering services. They partner with a diverse range of clients, from hotels and resorts to healthcare and industrial facilities, focusing on cleanliness, quality, and service excellence.
