Job Title: Regional Director
Department: Sales
Location: Remote (with frequent travel)
Reports To: Vice President, Field Operations
Direct Reports: 10 District Sales Managers
Geography Coverage: 220+ Retail Locations Nationwide
Position Summary:
We are seeking an experienced and strategic Regional Director of Sales to lead a high-performing team of District Sales Managers. Our program covers 1,300+ retail locations nationwide, and we are actively seeking a new member to oversee a region of approximately 200+ store locations, for 10 direct reports. The ideal candidate will be a dynamic leader with a proven track record in influencing retail sales within the telecommunications industry, developing a team for in-store customer service excellence, and managing intricate reporting for client KPIs. This role is responsible for driving large volume transactions, achieving company metrics, and maximizing in-store execution within the telecommunications sector.
Key Responsibilities:
- Lead and manage a team of 10 District Sales Managers overseeing sales across a major retailer.
- Drive performance metrics, including revenue, sales volume, attachment rate, conversion rate, and customer satisfaction scores.
- Develop and implement regional sales strategies to surpass performance targets within the telecommunications sector.
- Analyze sales data, market trends, and in-store performance to identify areas of opportunity and improvement.
- Partner with store leadership and cross-functional internal teams to optimize execution, promotions, merchandising, and staffing.
- Provide ongoing training, coaching, and mentorship to District Managers to build bench strength and ensure executional excellence at the in-store level.
- Monitor compliance with operational standards, brand guidelines, and customer experience protocols.
- Serve as a subject matter expert and key decision-maker for strategic planning, forecasting, and field execution.
Required Qualifications:
- 7+ years of progressive experience in customer service, retail sales, and store leadership. (background in consumer electronics is a plus)
- 3+ years of multi-unit management experience, ideally supporting over 100 locations.
- Proven experience managing direct reports and driving team performance across large geographic regions.
- Deep understanding of customer services and retail operations in a big-box environment.
- Strong analytical skills with the ability to interpret data and translate insights into action.
- Excellent communication, organizational, and leadership skills.
- Ability to travel up to 50% of the time.
Preferred Qualifications:
- Previous experience working within large national retailers.
- Bachelor's degree in Business, Marketing, or related field.
- Experience launching new product lines or subscription services in a retail setting.
Benefits & Compensation:
- Competitive base salary + performance-based bonuses
- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Travel and expense reimbursement
- Career advancement opportunities in a rapidly growing organization
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What We Do
Acosta is an integrated sales and marketing services provider that enables consumer packaged goods brands and retailers to win in the modern marketplace by delivering progressive solutions and exceptional service. With more than 90 years of experience, Acosta understands evolving consumer needs and helps its clients and customers stay a step ahead, fueling their accelerated performance. For more information, please visit www.acosta.com.
