CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.
Role Summary
As Regional Director, you will be the senior executive accountable for the overall growth, profitability, and sales excellence of CBTS’s business within your region. You will lead sales, business development, and customer relationship management across multiple business units. This role demands strategic leadership, strong commercial acumen, and a passion for building high-performing sales teams in a fast-evolving technology services environment.
Key Responsibilities
- Develop and execute a comprehensive regional sales strategy aligned with CBTS’s overall goals, ensuring growth in revenue, margin, and market share.
- Lead and manage all sales and business development functions within the region, driving new customer acquisition and expanding existing accounts.
- Build and maintain strong executive-level relationships with key clients, strategic partners, and vendors to drive new business and maximize sales opportunities.
- Ensure operational excellence in sales execution: oversight of sales pipeline, forecasting, customer satisfaction, and margin performance.
- Establish and manage regional sales dashboards, KPIs, and financial performance metrics.
- Recruit, develop, mentor, and retain a high-performing sales leadership team and region-wide staff. Drive proactive recruiting efforts to attract top sales talent and build a robust talent pipeline. Foster a culture of accountability, innovation, and continuous improvement.
- Collaborate with corporate functions (finance, human resources, marketing, product/business development) to align regional sales initiatives with organization-wide programs and initiatives.
- Lead change management and adoption of new sales processes, technologies, and practices across the region to support CBTS’s transformation services.
- Manage risk: ensure compliance with contractual obligations, regulatory requirements, and internal policies. Escalate issues and implement mitigation plans as needed.
- Serve as a brand ambassador for CBTS in the region—representing the company at industry forums, local events, and partner channels.
Qualifications and Experience
- Bachelor’s degree required; MBA or advanced degree preferred.
- 10+ years of progressive sales leadership experience in technology services, managed services, or consulting environments, including P&L and regional/executive responsibility.
- Proven track record of achieving and exceeding sales, revenue, and profitability targets, ideally in a multi-service portfolio covering cloud, infrastructure, cybersecurity, or applications.
- Strong commercial mindset with experience in complex sales cycles and enterprise account management.
- Demonstrated ability to lead and scale high-performing sales teams.
- Excellent strategic thinking, business planning, and execution capabilities.
- Outstanding interpersonal and communication skills—comfortable engaging at C-suite and board level.
- Proficient in setting and tracking sales KPIs, managing budgets, forecasting, and creating performance reports.
- Deep understanding of technology services landscape (cloud, managed services, security, infrastructure) and ability to translate business needs into value-driven solutions.
- Willingness to travel within the region and to client sites as required.
Competencies & Attributes
- Strategic sales leadership and vision-setting
- Results-oriented with strong bias for action
- Customer-centric mindset and a builder of trusted relationships
- Effective at building high-performance sales cultures
- Talent-focused, with a demonstrated ability to recruit, onboard, and develop top sales professionals
- Agile, adaptable, and comfortable in dynamic, fast-changing environments
- Credible, collaborative, and able to influence functional boundaries
- Commitment to driving innovation and continuous improvement
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Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
Top Skills
What We Do
CBTS serves enterprise and midmarket clients in all industries across North America. We combine deep technical expertise with a full suite of flexible technology solutions—including Application Modernization, Managed Hybrid Cloud, Cyber Security, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, we are your trusted partner.
CBTS stays at the forefront of technology trends in order to offer best-of-breed solutions to our clients. We partner with all leading technology manufacturers across the broad IT landscape and offer customized solutions to achieve our clients’ measurable business outcomes. Clients leverage our flexible OpEx or CapEx delivery model to:
• Enable collaboration, workforce mobility, and omni-channel customer experience.
• Modernize E-Commerce platforms, web presence, and applications to digitally transform their businesses.
• Improve data protection and security strategies that address ongoing cyber threats and meet industry compliance requirements.
• Implement cloud strategies that improve business agility, speed to market, and reduce costs.
• Manage technology infrastructure and maintain 24x7x365 operational uptime.
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