Regional Sales Director, SEA Mid Market & India

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Singapore, SGP
In-Office
Senior level
Big Data • Software
UserTesting helps companies see and hear how their target audience behaves throughout any experience
The Role
Lead and coach a regional Account Executive team across Southeast Asia and India to drive new customer acquisition and expansion. Develop and execute regional sales strategy, manage pipeline and forecasting, coach consultative sales using MEDDPICC, build executive customer relationships, and partner cross-functionally to inform product and GTM strategy. Responsible for hitting regional revenue targets and fostering a collaborative, high-performing sales culture.
Summary Generated by Built In

We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.

We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.

Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Let’s build experiences people love—together.

The Opportunity

As a Regional Sales Director, reporting to the Head of Go-to-Market (GTM), Southeast Asia, you'll be responsible for driving new business and expanding strategic customer relationships across Southeast Asia and India. You'll partner with organizations to help them unlock the value of customer insights through UserTesting, guiding customers through complex buying decisions and delivering measurable business outcomes.

In this individual contributor role, you'll combine strategic account planning with consultative selling, managing opportunities from prospecting through to close while collaborating closely with Business Development, Solutions Consulting, Customer Success, Marketing, and Product teams. You'll play a key role in accelerating regional growth by building trusted executive relationships, delivering exceptional customer experiences, and consistently exceeding revenue targets.

Responsibilities

  • Own the full sales cycle, from prospecting and qualification through negotiation and closing, for customers across Southeast Asia and India.

  • Drive new customer acquisition while identifying opportunities to expand existing strategic accounts.

  • Lead complex, consultative sales engagements using MEDDPICC and other established sales methodologies.

  • Build and maintain trusted relationships with executive stakeholders, positioning UserTesting as a strategic partner.

  • Develop territory and account plans that generate qualified pipeline and support consistent achievement of sales targets.

  • Maintain accurate opportunity management, forecasting, and pipeline hygiene within Salesforce and other sales tools.

  • Partner closely with Business Development, Solutions Consulting, Customer Success, Marketing, and Revenue Operations to maximize customer success and territory performance.

  • Share customer feedback, market trends, and competitive insights with Product and Go-to-Market teams to help shape future product direction and commercial strategy.

  • Represent UserTesting at customer meetings, executive briefings, and industry events to strengthen our presence across the region.

What we're looking for

  • Proven success in exceeding quota as an Account Executive selling SaaS or enterprise software solutions.

  • Experience managing complex, consultative sales cycles involving multiple stakeholders and six-figure opportunities.

  • Strong ability to build executive relationships and navigate complex enterprise organizations.

  • Experience using structured sales methodologies such as MEDDPICC, with disciplined pipeline management and forecasting.

  • Self-motivated, highly organized, and able to manage multiple strategic opportunities simultaneously.

  • Collaborative mindset with experience working cross-functionally across Sales, Solutions Consulting, Customer Success, Marketing, and Product teams.

  • Proficiency with Salesforce, Clari, Outreach, Google Workspace, 6sense, ZoomInfo/Cognism, or similar sales technology platforms.

  • Excellent communication, presentation, negotiation, analytical, and problem-solving skills.

  • Ability to travel up to 50%.

Don’t meet every single requirement but excited about the role? We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications—but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.

Application Process

  • Meet with a Recruiter

  • Meet the Hiring Manager

  • Participate in a Panel Interview

  • Final Interview (if applicable)

  • Offer Stage

Accommodations

At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at [email protected].

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

Skills Required

  • Significant experience leading high-performing SaaS sales teams with a proven track record of exceeding revenue targets.
  • Experience selling complex enterprise software solutions and managing six-figure opportunities.
  • Demonstrated success coaching and developing sales professionals and fostering accountability and collaboration.
  • Experience building trusted relationships with senior stakeholders and navigating complex organizations.
  • Experience using structured sales methodologies such as MEDDPICC.
  • Proficiency with Salesforce, Clari, Outreach, Google Workspace, 6sense, ZoomInfo/Cognism, or similar sales technology platforms.
  • Strong communication, analytical, organizational, and problem-solving skills.
  • Ability to travel up to 50%.

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The Company
HQ: Bellevue, WA
615 Employees
Year Founded: 2007

What We Do

UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why, and is the fastest way to access the human perspective needed to create any experience with confidence.

Why Work With Us

Our team is the best. We work in a highly collaborative environment, share feedback openly, bring great ideas to life, and have a ton of fun.

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