Regional Sales Director - Mid Market

Job Posted 3 Days Ago Posted 3 Days Ago
Easy Apply
Be an Early Applicant
Hiring Remotely in San Francisco, CA
Remote
Hybrid
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Empowering teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud
The Role
The Regional Sales Director will lead the Mid-Market Sales team focused on acquiring and growing business in organizations generating $50-500 million in revenue. They will mentor Account Executives on effective prospecting and consultative sales techniques, develop sales strategies, and drive revenue growth through operational excellence and structured pipeline management.
Summary Generated by Built In

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

PagerDuty seeks a dynamic and results-driven Regional Sales Director to lead our Mid-Market Sales team. Reporting to the RVP Sales, you will guide Account Executives focused on acquiring and growing business within organizations generating $50-500 million in revenue. Your team will drive new logo acquisition and "land-and-expand" strategies across this vital market segment.

As Regional Sales Director, you will build and enable a high-velocity sales team that excels in prospecting and closing new business opportunities. You'll oversee revenue growth by helping your AEs master a consultative sales approach while maintaining the pace required in the mid-market segment. The ideal candidate will have experience building and scaling teams that can effectively balance prospecting activities with opportunity management.

At PagerDuty, we recognize that our greatest asset is our team. Our sales leadership team is committed to creating an environment where Mid-Market AEs feel supported and empowered to drive results through strategic prospecting and efficient deal execution.

Key Responsibilities:

Leadership & Development:

  • Lead and mentor a team of Mid-Market AEs focused on new logo acquisition and initial account expansion within the $50-500M revenue segment.
  • Coach AEs on effective prospecting techniques, including leveraging tools like Outreach/SalesLoft, DemandBase/6Sense, and other modern sales technologies.
  • Support AEs in developing efficient sales processes that balance prospecting activities with opportunity management.

Strategy & Execution:

  • Develop comprehensive sales strategies aligned with mid-market segment dynamics and buyer behaviors.
  • Guide AEs in building effective prospecting and qualification approaches using the MEDDICC framework.
  • Establish frameworks for AEs to manage their territories while maintaining high levels of prospecting activity and opportunity progression.

Operational Excellence:

  • Drive adoption of PagerDuty's Command of the Message (COM) selling model and solution selling methodologies.
  • Implement structured pipeline management approaches that emphasize new logo acquisition and initial expansion opportunities.
  • Create systems for tracking and optimizing AE performance across prospecting, closing, and early expansion metrics.

Basic Qualifications:

  • 5+ years of quota-carrying field experience in mid-market software/SaaS sales
  • 1+ years of leading sales teams focused on new logo acquisition
  • Proven ability to coach AEs on prospecting techniques and opportunity management
  • Experience with modern sales tools (SFDC, Outreach/SalesLoft, DemandBase/6Sense)
  • Track record of accurately forecasting in a high-velocity sales environment

Preferred Qualifications:

  • Experience leading teams using solution-selling methodologies in the mid-market segment
  • Demonstrated success in building teams that consistently exceed both prospecting and closing targets
  • Strong background in developing efficient territory management strategies
  • Experience coaching teams on leveraging sales technology and automation tools

The base salary range for this position is 168,000 - 231,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

   


Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible environment. We also provide ample opportunities for connection, like team offsites and volunteering events.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

- Competitive salary

- Comprehensive benefits package from day one

- Flexible work arrangements

- Company equity*

- ESPP (Employee Stock Purchase Program)*

- Retirement or pension plan*

- Generous paid vacation time

- Paid holidays and sick leave

- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO

- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

- Paid volunteer time off: 20 hours per year

- Company-wide hack weeks

- Mental wellness programs

*Eligibility may vary by role, region, and tenure


About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

Top Skills

6Sense
Demandbase
Outreach
Salesloft
SFDC

What the Team is Saying

Person1
Kurt
Software Engineer II
“When I joined PagerDuty, I was at a point in my career where I was trying to figure out what my next big challenge would be. I really wanted to work somewhere where my work would have a real impact, but also pose a big technical challenge for me, and that's just what I found here at PagerDuty, I've been able to work alongside an amazing team.“
Kurt
Alan
Anne
Jen
Hannah
Suzan
Jhanae
Ben
Kyle
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Atlanta, GA
1,200 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, two-thirds of the PagerDuty board is classified as non-white, with women making up nearly half of all board members. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2.

Go behind-the-scenes @PagerDuty on Instagram.

We’re also hiring, visit https://www.careers.pagerduty.com/ to learn more.

Why Work With Us

PagerDuty offers a hybrid, flexible environment where ambition thrives. We champion innovation, learning, and growth through our core values: Champion the Customer, Take the Lead, Run Together, Ack & Own, and Bring Your Self. Our commitment to inclusivity reflects the global diversity we serve. Join us!

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

PagerDuty Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a hybrid, flexible workplace, while also providing ample opportunities for connection in-person and virtually with your colleagues.

Typical time on-site: 1 days a week
Company Office Image
Atlanta, GA
Company Office Image
Lisbon, PT
Company Office Image
London, GB
Company Office Image
San Francisco, CA
Company Office Image
Santiago, CL
Company Office Image
Sydney, NSW
Company Office Image
Tokyo, JP
Company Office Image
Toronto, Ontario
Learn more

Similar Jobs

PagerDuty Logo PagerDuty

Enterprise Account Executive - MO, IL

Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Easy Apply
Remote
Hybrid
2 Locations
1200 Employees

PagerDuty Logo PagerDuty

Majors Account Executive - California

Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Easy Apply
Remote
Hybrid
4 Locations
1200 Employees

PagerDuty Logo PagerDuty

Enterprise Account Executive

Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Easy Apply
Remote
Hybrid
4 Locations
1200 Employees

PagerDuty Logo PagerDuty

RVP, Majors and Mid-Market

Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Easy Apply
Remote
Hybrid
4 Locations
1200 Employees
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account