Description
Intelligent Video Solutions (IVS) is a software company passionate about helping our clients use video to advance their organization's purpose. Unified by the goal of providing outrageous customer service, our team can design, implement and support any size video observation and recording deployment. Our solutions are built from the ground up to support critical user objectives. Our flagship software, VALT, empowers industries including clinical skills training, education, and law enforcement to use video capture more effectively.
We are proud to be a Wisconsin-based company and serve customers throughout North America and internationally from our headquarters in Sussex, Wisconsin.
What you will be doing:
As a Regional Representative you will increase renewal rates and reduce churn by helping drive positive customer success outcomes in your assigned territory. Specific territory to be determined.
More specifically, you will:
- Practice IVS core values: Do the right thing; be easy to work with; stay sharp; continuously improve and have fun.
- Achieve sales quota within assigned territory.
- Attain and maintain core product knowledge.
- Advance each sale through lead qualification, discovery, demo, quote review, technical review, procurement, and conclude with project handoff to IVS project management.
- Gather required project details for accurate solution design.
- Maintain current and accurate Salesforce records and forecast data.
- Manage customer renewals.
- Deepen customer partnerships by conducting annual reviews and training as needed.
- Travel up to 10-15% or within travel budget annually.
IVS Benefits
We create raving fans of our employees by providing a welcoming, supportive, and fun environment and stellar benefits package including:
- Hybrid work schedule
- Competitive compensation package, base with commission and bonus
- Health, dental, and vision insurance
- Life Insurance and Short-term disability insurance
- Paid time off and paid holidays
- Company-matched 401k Plan
- Company cookouts
- Camaraderie and creative outlets
Requirements
What you need to qualify:
- 1 year’s sales or customer service experience
- Excellent written and verbal communication and presentation skills
- Ability to nurture long-term customer partnerships
- Attention to detail and follow through on commitments
- Ability to manage simultaneous projects
- Knowledge of CRM software (i.e. Salesforce) is a plus
- Valid driver’s license and driving record with no major violations
Skills Required
- At least 1 year of sales or customer service experience
- Excellent written and verbal communication skills
- Excellent presentation skills
- Ability to nurture long-term customer partnerships
- Attention to detail and follow-through on commitments
- Ability to manage simultaneous projects
- Knowledge of CRM software, such as Salesforce
- Valid driver's license and driving record with no major violations
What We Do
Intelligent Video Solutions (IVS) develops specialized software and hardware for video capture and recording, designed to help organizations advance their purpose in fields such as health sciences, nursing, psychology, and law enforcement. The company provides turnkey solutions, including the VALT platform, to enhance training, education, and research through effective video observation and debriefing.
