We're recruiting for an enthusiastic and detail-oriented Regional A/R Specialist to manage Accounts Receivable activity for our Central Region. This position works directly with Tuff Shed customers and individual Tuff Shed locations to ensure that customers have received expected service levels and are prepared to complete payments as outlined in the Tuff Shed Sales Agreement.
The essential functions of this position include, but are not limited to:
- Perform outbound calls to customers after a closed installation activity to ensure customer satisfaction, completeness and readiness to complete payment as outlined in the Tuff Shed Sales Agreement
- Work with local Factories to settle escalation points relating from Customer feedback
- Work in Partner system(s) to ensure all applicable installation documents are uploaded upon receipt of customer signature
- Assist in Regional reporting and communication as it relates to A/R activities
- Performing all other duties, tasks and responsibilities as assigned by Tuff Shed management
SKILLS & EXPERIENCE
- Ability to work in a high paced, high volume operational environment supporting remote facilities and employees
- Experience working in with escalated customers in a customer service setting strongly preferred
- Demonstrated leadership and management skill among peer and support groups
- Ability to effectively communicate with all levels of the organization via email, text, presentation and verbal means
- Experience using common business software products such as Microsoft Office (Excel, Word, Power Point) and project management/CRM/financial software (ie, Salesforce, JDE)
- Ability to solve problems using sound logic, good business judgement and being able to justify resolution
- Ability to use arithmetic, mathematical, accounting and financial tools in order to solve business problems
EDUCATION
- High School Diploma or equivalent preferred
WHAT'S IN IT FOR YOU?
- An opportunity to join a successful company and be part of the growth of the team!
Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member:
OUR COMPETITIVE BENEFITS AND REWARDS
- Competitive compensation and bonus programs (based on position)
- Medical Benefits including Virtual Visits- The care you need-when, where and how you need it!
- Dental & Vision Benefits
- Flexible Savings Account (FSA)
- Employee Stock Ownership Plan (ESOP) – You’re more than an employee - Get rewarded for long and loyal service with ownership interest in the Company
- Paid Time Off and Paid Holidays.
- 401(k) plan
- On-Demand Access to Your Pay! - Why wait until pay day?
NEXT STEPS
- Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.com.
- Interested? We encourage you to submit your resume for consideration
Tuff Shed is an equal opportunity employer. Employees and applicants for employment will not be discriminated against on the basis of race, color, religion, national origin, hair texture, hair type, hair length, or a protective hairstyle that is commonly or associated with race, ancestry, religion, creed, physical or mental disability, marital status, civil union partner status, protected medical conditions, gender, gender identity, gender expression, sexual orientation, age, genetic information, or any other characteristic, activity or basis protected by applicable federal, state or local law or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran.
Skills Required
- Ability to work in a high-paced, high-volume operational environment supporting remote facilities and employees
- Experience working with escalated customers in a customer service setting
- Demonstrated leadership and management skills among peer and support groups
- Ability to communicate effectively through email, text, presentations, and verbal communication
- Experience using Microsoft Office, including Excel, Word, and PowerPoint
- Experience using project management, CRM, or financial software such as Salesforce or JDE
- Ability to solve problems using sound logic and business judgment and justify resolutions
- Ability to use arithmetic, mathematical, accounting, and financial tools to solve business problems
- High school diploma or equivalent
What We Do
Tuff Shed is America's leading provider of installed storage buildings and garages. Since 1981, we have been delivering on our customer promise of providing products of lasting value through the use of innovative engineering, proven construction techniques and expert consultative services.
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