With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:The Regional Quality Manager (RQM) evaluates MET operational processes and quickly identifies issues as well as Influence operational performance through in-aisle gap analysis. RQMs develop MEAs, Supervisors, MEMs and DEMs by teaching, coaching and training on operational processes. RQMs must have the ability to clearly communicate across all levels of the organization. Each visit to outlier stores will occur over a multi day period in which the RQM will facilitate detailed training designed to increase store performance. The Regional Quality Manager typically covers 1-2 regions and may be required to visit other stores to engage with associates and identify best practices.
Key Responsibilities:
- 60% Influence operational performance through in-aisle gap analysis
- Remain current and well versed on MET SOPs and strategic initiatives
- Evaluate MET operational processes and quickly identify and address issues
- Develop MEAs, Supervisors, MEMs and DEMs by teaching, coaching and training on operational processes
- 20% Planning and organization of weekly / monthly RQM routines
- Follow up of store walks and game plan progress
- 20% Develop MEAs, Supervisors, MEMs and DEMs by teaching, coaching and training on operational processes
Direct Manager/Direct Reports:
- This position reports to the Director or Sr. Manager of MET Operations.
- This positions has no direct reports.
Travel Requirements:
- Typically requires overnight travel more than 50% of the time.
Physical Requirements:
- Most of the time is spent sitting or standing in the same location or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
Working Conditions:
- Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Overnight travel may be required
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 3
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Functional/Technical- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment
- Problem Solving- Uses rigorous logic and methods to solve difficult problems with effective solutions
- Drive for Results- Steadfastly pushes self and others for results
- Communicates Effectively- Can get messages across that have the desired effect
Skills Required
- Must be at least 18 years old
- Must be legally permitted to work in the United States
- High school diploma or GED
- At least 3 years of work experience
- Overnight travel may be required
The Home Depot Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Home Depot and has not been reviewed or approved by The Home Depot.
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Retirement Support — A 401(k) plan with company matching supports long-term savings alongside core pay. Retirement programs are consistently positioned as a meaningful part of total compensation.
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Equity Value & Accessibility — An Employee Stock Purchase Plan enables discounted stock ownership as a core element of compensation. Equity opportunities complement wages and are accessible beyond full-time salaried roles.
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Strong & Reliable Incentives — Profit-sharing and store-performance bonuses offer additional earnings opportunities beyond base pay. Incentive programs are described as recurring and tied to store results.
The Home Depot Insights
What We Do
The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable and experienced professionals. We operate over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada and Mexico. All of our associates have one thing in mind — helping our customers build and improve upon their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.
