Regional Quality Manager- North American Operations

Location: Arlington, United States of America

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Knowing what Thales does today, means asking where technology is taking us tomorrow. We are creating the waves of digital transformation that will cary our customers into the future. Where these transformations intersect and interfere is where the most interesting and innovative tomorrows are being built. Thales operates at the intersection of these technologies to find every tomorrow.

Regional Quality Manager – North American Operations

Arlington, VA, Irvine CA, Austin, TX, Orlando, FL or proximity to another Thales site - Hybrid

Position Summary

Thales is currently looking for a Regional Quality Manager who provides support of the Quality activities at the regional level. He or she is the Quality partner to the NORAM perimeter to guarantee product/project quality and ensure that the level of quality provides value and satisfaction to customers. He or she represents the Quality authority and speaks on the customer’s behalf within the Project teams.

Key Areas of Responsibility

• Administration of the Quality Certificates in the region. This includes working with the external registry company to schedule audits for the entities, ensure that we are on schedule and not allow any certificate to lapse. Also train entities to the changes to the Certification requirements in order for the entity to be included in the certification. All certifications will be done by region and not by site except if specific to an entities business. Certifications/Audits includes but not limited to ISO 9001 and DARCI.

• Assist the VP of Quality to drive and coordinate the Quality Transformation initiatives as well as coordinate with Group Quality leadership to communicate status and latest information on Group initiatives.

• Assist in the collection, analyzing and corrective action planning for the Performance and Operations Dashboard for our North American (NORAM) business. Needs to have a good understood of the Quality, Procurement, HSE, and Industry KPIs.

• Support as required in Supplier Quality for the region. If a supplier is having consistent quality issues, is not mature or requires assistance in understanding the Thales Quality requirements, this position would be available to work with this supplier.

• Coordinate the TIMS audits with Group for the region

• Responsible for maintaining documentation for the NORAM perimeter

Minimum Qualifications

• Bachelor’s degree in a related field of study with a minimum of 8 years of relevant work experience in a quality organization, or as equivalency, a combination of 12 years of education and/ or exempt quality experience.

• At least 4 years of experience presenting detailed status of projects or initiatives to stakeholders.

• Demonstrated experience of Certifications/Audits to include but not limited to ISO 9001 and DARCI.

• Prior experience creating and maintaining Performance and Operations Dashboard

• Prior experience working within a complex, matrix organization and who is able to synthesize large amounts of data from disparate groups and make recommendations

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

Physical Environment: Will work in Office and industrial environments depending the specific project of the day.

Travel: Anticipated travel estimated at as much as 20% annually, both domestic and international.

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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [email protected].

The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) 

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

•Company paid holidays and Paid Time Off

•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program