Regional Product Manager (SPTS)

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

SPTS wafer processing solutions include market-leading silicon etch, dielectric etch, dry-release etch, PVD, PECVD and molecular vapor deposition (MVD®), available with a range of wafer-handling options applicable to R&D, pilot production, or volume production environments. SPTS is headquartered and has its main manufacturing facility in Newport, UK, with additional manufacturing in Allentown, Pennsylvania. SPTS operates across 19 countries in Europe, North America and Asia-Pacific, and offers comprehensive service and spare parts support through a worldwide network of service centers and qualified local agents.

Job Description/Preferred Qualifications

• Process mapping:  To identify opportunity matrix in existing process flow at customer sites.
• Qualifying an opportunity together with the UK Product Managers, decide if we want to compete for a piece of Taiwan business based on knowledge of the application, the competitive and commercial situation, strategic value.
• Process mapping:  To identify opportunity matrix in existing process flow at customer sites.
• Customer road map: Identify N+1 and N+2 process requirements, report back to product management.
• Sales support Once an opportunity is qualified, providing answers to questions from the customer/sales team.  Conference calls and/or visiting the customer to progress the opportunity through discussion and presentation.  Assisting the UK Product Management team and experts in the Business Units (BU) in answering purchasing specifications.  Providing inputs to the Contract Managers for accurate quoting (Draft System Configuration Details).
• Develop information sources Develop contacts at customers, suppliers, analysts that can be used as sources of market intelligence.  Sharing the gathered information with Product Management & the BU. 
• Customer Demos In the case of qualified prospects that require demos, discuss the demo requirements in detail and help to complete and review the demo request form with the customer and BU.  Provide information in support of live demos.
• Competitor analysis Using a variety of information sources, learn about our competitors’ products in terms of specifications, pricing, development plans etc.  Assist the Product Managers in maintaining a competitor database.
• Tool performance & CIPs:  Review tool performance and determine if existing CIPs helps or new CIPs are needed.
• Market research Develop an understanding of Taiwan markets and trends using knowledge gained from customers, suppliers, analysts (including our own Market Analyst), conference papers, internet research, etc.
• Product promotion Attend trade shows and conferences.  Contribute to technical papers & give presentations at the same.  Identify new opportunities to promote the products and SPTS.  Online promotion through webinars. 

Knowledge

Knowledge of some of the following would be advantageous:

• How semiconductors are manufactured. 
• Processing of semiconductors (Etch, CVD, PVD, ECD in particular). 
• Semiconductor device packaging.
• The business of semiconductor manufacture.

Personal skills

• Enthusiastic with a positive attitude.
• Self-motivated and proactive.
• Excellent attention to detail.
• Able to work under pressure and to tight deadlines.
• Able to build relationships and trust with customers.
• Able to work across multiple levels within the company and across regions.
• Excellent communication skills, both written and presentational.
• Open, co-operative, empathetic.
• Fluent in English and Chinese

Qualifications

• Degree qualified in a technology field.

Experience

• Proven experience of wafer processing gained either at an equipment vendor or a wafer fab.

Minimum Qualifications

Master's Level Degree or work experience of 2 years , Bachelor's Level Degree or work experience of 3 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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