Regional Product Manager, Americas

Role Summary:

The Product Manager will oversee and lead all product management activities for an assigned product, including associated accessories and aftermarket worldwide. The Product Manager will define the product roadmap and execute strategies and tactics to drive increased revenue, market share and profitability for these products within the target markets In so doing, the Product Leader will be responsible for coordinating the efforts of multiple product management, sales / commercial operations, Engineering/R&D, manufacturing, and supply chain resources in ensuring the objectives are reached.

The product leader will ensure all associates act with an enterprise mindset, in accordance with FLS Flowserve (FLS) policies and procedures with integrity, honesty, trust and professionalism. Provide personally and through teams excellent responsive and customer centric support to both internal and external customers. Establish first- class communication and collaboration as the standard for yourself and your team. Due to the highly technical nature of these products, the Product Leader will also play an important role in internal training and in tactical technical and commercial sales support given his or her deep understanding of the products and their applications.

Responsibilities:

• This role will define the boundaries of the product, strategic objectives, value proposition and linkages to other FLS products
• Develop a roadmap and define realistic targets for costs, total revenue, gross margin, and market share for the product line over 1, 3, and 5-year horizons
• Define the individual products within the product line that are required to satisfy the overall product line targets and objectives, the features, functionality, standard market level selling prices, lead times, and sales channels (with Platform and Sales leadership).
• Define the target product cost, manufacturing lead time, and global manufacturing footprint (with Platform and Sales leadership).
• Create appropriate and necessary tools and other collateral needed to quote, promote and sell products and conduct associate and customer training on those tools and collateral
• Where applicable, defining and controlling the global product technical definition in various configurators and pricing systems where the product can be quoted or sold (with Commercial Operations)
• Collaborating with Marketing on defining and creating all needed product literature and documentation including web site content and social media campaigns
• Leading competitive benchmarking efforts to ensure market positioning is consistent with strategic objectives for the product for the product line, develop and regularly updating a forward-looking product roadmap that links together the near and long-term financial objectives (price, volume, gross margins) of the product with the benefits derived from discrete tactical projects.
• Developing and maintaining detailed project charters that are clearly bounded in time, scope, and cost for each project defined within the Product Roadmap. Projects may include pricing, promotion and advertising, R&D projects, manufacturing improvements, localization initiatives, strategic alliances, partnerships, etc.
• Assessing the return on investment for each project and reconciling the resource needs for those projects against individual unit or functional budgets
• Supporting the execution of these projects on an as required basis (product development projects will be driven and managed directly).
• Monitor the overall volume, revenue, profitability, hit rate and warranty costs of the product line, both before and after the projects.
• Periodically visits (with Regional Sales) customer sites to establish and maintain relationships with key customer contacts thus maintaining a deep technical intimacy with all aspects of the product and its application.
• Assists in all necessary training in local region, subregion: customers, engineering, repair centers, sales force, field service etc. Coordinates with the Educational Services Group as required. Provide tactical sales support as necessary.
• Other duties as assigned.

Requirements:

• Bachelor’s degree (BS or BA) in relevant field (Engineering, Business, or similar)
• 5-7 years relevant experience in product management, sales, applications, or engineering
• Product, sales, applications and/or engineering experience in a related field involving highly engineered specialty products in a global market setting.
• A well-developed understanding of the target downstream refinery processing market including the relevant processes/systems (specific to Flowserve’s products)
• Strong organizational skills with the ability to assemble and manage cross functional teams.
• Excellent verbal and written presentation and communications skills.
• Expected 25-40% of travel is required.
• Understanding of Flowserve’s systems and processes and financial principles including return on investment, discounted cash flow, etc.
• Strong understanding of product lifecycle management, including roadmap creation, cost management, and revenue/profitability targets.
• Ability to define product specifications, features, pricing, and sales channels.
• Experience with manufacturing lead times, global production footprints, and product cost targets.
• Proficient in financial analysis, including ROI and discounted cash flow.

Preferred:

• Advanced degree (MS, MBA, or equivalent) in engineering, business, or related field.

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!