Regional GTM Manager - RCS

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

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If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

As a key contributor to Infobip’s regional growth strategy, for our Rich Communication Services (RCS) solutions in North America (NAM), the Regional GTM Manager – RCS plays a vital role in driving the commercial success of RCS by enabling strategic partnerships and executing go-to-market (GTM) initiatives. Infobip is a critical enabler in the ecosystem—working closely with carriers, Google, and Partners; and this role will play a key part in owning/managing these relationships while working with our internal teams to bring RCS solutions to market more effectively.

More about what you’ll be doing:

Product Growth & Business Execution

• Drive product sales and adoption in the region, achieving revenue and profitability targets.

• Translate company/base strategy into regional execution plans, ensuring business momentum and sustainable growth.

• Attend customer meetings, propose strategic sales initiatives, and provide commercial guidance.

• Work closely with our Sales Squad and Chapter Leads, equipping them with product knowledge, updates, and ongoing support.

Sales Alignment & Customer Engagement

• Act as a trusted partner to regional sales teams, providing product training, sales support, and strategic guidance.

• Engage directly with customers, building relationships, understanding their needs, and identifying opportunities for product adoption, feeding this into product teams.

• Actively support key sales cycles, leveraging product expertise to drive conversions and revenue growth.

Product Expertise & Market Insights

• Maintain deep expertise in the product’s features, benefits, and competitive positioning.

• Serve as the go-to product expert for the region, assisting both sales teams, customers & partners.

• Gather and analyze market feedback, customer insights, and competitor trends, sharing these insights with HQ teams (Product Management, Marketing, etc.) to refine product strategy.

Cross-Functional Collaboration & Communication

• Align closely with HQ teams (Product Management, Marketing, and Sales Leadership) to ensure GTM alignment and knowledge sharing.

• Work with Unfix (Product) bases to ensure seamless collaboration on product initiatives.

• Partner with VPs and Sales Directors to align product strategies with overall sales objectives.

• Collaborate with Operator Partnerships, Revenue Operations, Compliance, Analysts and Regulatory teams to support product success and optimize processes.

Partner Relationships

• Own and develop key ecosystem partnerships, building solid relationships to drive product enhancements, leverage incentives, joint events and marketing to keep Infobip as a top preferred partner.

• Build strong relationships with regional industry regulators to enhance our market positioning.

• Actively arrange events and participate in Partner events to position Infobip more prominently in the market.

• A minimum of 5-7 years of experience in Go-to-Market strategy, Product Marketing or a specialist role driving product adoption within a defined market.

• Strong influencing and communication skills a must. Prior experience in public speaking is a plus.

• Experience working closely with Product teams on product enhancement and process optimization.

• Strong product knowledge, from offering and provisioning to onboarding, functionalities, and monetization strategies.

• Solid understanding and related experience in full sales cycle.

• Possesses an operational focus/mindset and can work with a lot of moving parts easily.

• Proven success in GTM implementation with growth in targeted areas/regions.

• Preferred experience in CPaaS channels (e.g., SMS, MMS, RCS) or the telecommunications industry highly desired.

• CPaaS with GTM commercial product experience a plus.

• Learn as you grow – starting from an onboarding program to internal education, training resources, e-learning, to external education -- we invest heavily in employee learning and development.

• Awesome clients – We serve and partner with most leading mobile operators, OTTs, brands, banks, social networks, aggregators and more. You can look forward to working with the likes of Vodafone, WhatsApp, Uber, and many more.

• Great environment – Team spirit, passion, creativity, persistence, and collaboration are the drivers of our company.

• Connect globally – Work with Bippers, teams, and partners from all over the world. We put the “global” in globalization.

• Opportunity Knocks. Often. – Being a part of a growing company in a growing industry, we challenge you to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.

• Never a dull moment – We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.

Salary Range: The base compensation for this role is $136,000- $179,000 USD annually. This role is also eligible for an annual bonus plan. The salary of the finalist selected for this role will be based on a variety of factors, including, but not limited to internal equity, job-related knowledge, experience, education, and skillset.

Benefits & Perks: Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave); Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.