Regional Payroll and HR Operation (Malaysia)

At Veremark, we’re redefining trust in hiring and workforce verification through cutting-edge technology, data integrity, and a people-first mindset. With a global footprint, we help businesses build trusted relationships — starting from every hire.

As part of our fast-growing and globally connected team, you’ll join a company that values innovation, ownership, and collaboration. We move fast, set high standards, and believe that great teams are built on transparency, accountability, and shared success.

At Veremark, you’ll have the opportunity to shape scalable HR practices, enhance the employee experience across regions, and play a key role in supporting our mission to make hiring fairer, faster, and more reliable for organizations around the world.

Join us if you’re ready to make an impact, drive meaningful change, and grow your HR career in a company that truly values people as its greatest asset.

Role Overview

We’re looking for a dynamic Regional HR Manager to lead HR operations and people experience for our growing workforce. This role blends operational excellence with strategic HR partnership — from payroll and benefits governance to employee engagement, compensation frameworks, and performance programs across multiple countries.

You’ll partner closely with business leaders and global HR counterparts to build a world-class employee experience, ensuring compliance, agility, and cultural alignment across regions.

Duties and Responsibilities

Recruitment

• Assist recruitment activities such as sourcing, screening, scheduling interviews and keep internal trackers updated for reporting purposes

• Manage all pre-onboarding activities to ensure a smooth and positive experience for new hires, managers, and stakeholders, ensuring everyone is well-prepared and fully set up for the new hire’s first day

Employee Lifecycle Management

• Support employee life cycle activities from on-boarding, day to day support, to off-boarding stages

• Offer support and guidance to employees on HR policies, procedures, welfare and benefits programs, insurance claims, and other HR-related administrative matters

• Manage and maintain each new hire’s personal folder from the pre-onboarding phase through the end of their probation period

• Promote a positive work environment through employee initiatives and to create a holistic employee experience

• Manage benefits in kind such as birthdays, special occasions, work anniversaries etc.

• Act as a point of contact for employee HR-related queries

• Review, develop, update, and implement HR policies, procedures, and the employee handbook to ensure compliance with labour laws and regulation

• Oversee the annual insurance renewal process and monthly update to vendor

HR Training and System Management

• Develop training materials for inclusion in the personal onboarding tracker as reference for new employees

• Assist in planning, sourcing and publishing/promoting internally learning and development programs

• Serve as the primary training coordinator within HR, handling the scheduling of sessions while collaborating with HR counterparts to ensure invitations for CEO/CCO sessions and other key events are properly distributed

• Facilitate training sessions for local employees on HR systems, tools, and outward mindset initiatives; company cultures; 

• Oversee and ensure compliance with global requirements, including but not limited to managing submissions for Conflicts of Interest and Employee Privacy Consent, whistle blower policies and system administration

• Ensure onboarding automations function accurately and timely, with triggers activated at each employee milestone or designated message trigger point

• Streamline/improve HR processes through new or revision of processes and guidelines

Payroll and Reports

• Liaise and work with payroll vendor on system management, and ensure timely and accurate processing and payment

• Monitor any off-cycle payments, probation confirmation, Part-time/Term contract status, and update payroll and relevant teams

• Prepare reports, including monthly local and global headcount reports, and reports for management reviews

• Ensure Data Accuracy and Compliance in HRIS and employee records

• Promote a positive work environment through employee initiatives and to create a holistic employee experience

• Prepare documentation and attend to audit questions and requests

• Assist with required reports, ad-hoc reports, organization chart updates and requests

• Handle statutory reporting and coordinate with external vendors/government bodies when needed

. Compensation Strategy & Framework

• Ability to design and support a competitive global compensation framework, covering fixed pay and variable incentive programs.

• Develop and implement internal salary bands and job grading structures aligned with market dynamics, balancing standardization and flexibility.

• Conduct market research and benchmarking to continuously enhance compensation competitiveness.

• Support the HRD to develop diverse incentive programs aligned with company growth and workforce needs.

• Monitor program effectiveness and optimize reward mechanisms to enhance business impact and employee engagement.

• Develop diverse incentive programs aligned with company growth and workforce needs.

• Monitor program effectiveness and optimize reward mechanisms to enhance business impact and employee engagement.

Performance Management

• Support performance review cycle and systems adapted to global and remote teams (OKRs, project-based reviews, 360 feedback, etc.).

• Partner with HRD to drive goal setting, ongoing coaching, and performance reviews, ensuring fair and transparent evaluation.

• Design incentive mechanisms linked to performance outcomes to strengthen alignment between contribution and rewards.
   

Others

• Monitor vendor management based on Service level agreement (SLA), raise POs, validate invoices for processing, and oversee the renewal/non-renewal of agreements

• Participate in HR projects/initiatives and provide support in tasks as assigned, e.g. Payroll project

• Serves as back up to team member(s) in area(s) as assigned

Requirements

• Minimum 8-10 years of HR Administration/Generalist experience including regional payroll and benefits processing/vendor management, total rewards review, preferably in a multinational organization with start-up experiences

• Possesses a high degree of initiative and proactiveness

• Accountable and willing to take ownership for 100% data accuracy

• Adaptable and agile to manage changes, thrive in ambiguity

• Exhibits service mindset and passionate about assisting employees with their HR needs

• Humble, able to show empathy when handling employee issues and self-reflect

• Strong interpersonal and communications skills and be at ease to deal with employees from all levels

• Effective collaborator and able to work across departments to achieve business goals

• Excellent business acumen, stakeholder management, and cross-functional collaboration skills.

• Highly accountable, self-driven, and able to thrive in a fast-paced, evolving environment

Academic Qualifications

• Degree in HR/Business administration