As a Senior Partners and Alliances Manager, you will drive Backbase’s expansion in a territory spanning ASEAN, South Asia and ANZ by working with existing Backbase partners as well as identifying and developing new partner relationships, with a view to growing software subscription revenues. You will proactively work with the Backbase teams across Sales, Marketing, Solution Group, and Customer Success.
Main responsibilities:
● Work closely with Backbase Partner and Sales Management to ensure partner coverage in ASEAN and South Asia by growing existing partner relationships and creating new ones acrossStrategy and Technology Consulting firms, Systems Integrators (SIs), Cloud Service Providers (CSPs), and Independent Software Vendors (ISVs).
● Cultivate future projects and identify new opportunities for Backbase in the partners’ client base; support strategy and pipeline management with regional sales, competency and delivery leaders at partner organizations.
● Facilitate partner and Backbase sales team alignment, target account nomination, and opportunity planning to drive joint license (Backbase) & cloud/services (partner) wins; achieve license targets as agreed with respective partners.
● Help partners build sales capacity and capability on the Backbase Engagement Banking Platform; drive training and certification within the partner ecosystem in close cooperation with Backbase Academy, including identification of delivery and competence needs and alignment with the Backbase Customer Success Team.
● Drive market development with partners through events and thought leadership content (working closely with the Backbase Marketing team), and by helping partners develop assets and accelerators around the Backbase Engagement Banking Platform.
● You have approximately eight (8) to twelve (12) years of overall experience, including a minimum of four (4) years of relevant experience in Enterprise Software.
● Background in enterprise software sales and/or partnerships required; focus on Financial Services strongly preferred.
● You have exceptional organizational, presentation, and communication skills – both verbal and written (English).
● You have the ability to thing strategically and the leadership presence connect at C-level within the Partners you will be engaging.
● You have exposure to and understanding of multiple countries and business cultures in the region, and are ready to travel as needed.
● Local language proficiency to business level required within your region / territory
Top Skills
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
