Regional Operations Support Assistant

We have a fantastic opportunity for a Regional Operations Support Assistant to join our team based in Thurmaston, Leicester.

In this role, you will be working with the Operational Management Team to support with the administration in the LLR contract.

£25,759.50 per annum

37.5 hours per week - 08.00-16.00 - Monday - Friday with some flexibility required to support the business.

Key Responsibilities

• Directly responsible for the onboarding process of new starters and record keeping via the Bamboo System.
• Develop and maintain an interview booking calendar for the contract to relieve the Operational Managers of scheduling interviews.
• Attend weekly calls with the Operational Manager and other relevant people to provide updates on onboarding progress/people file compliance for upcoming employees and identify barriers to progression.
• Take part in internal and external audit/inspection of services to providing evidence and information to support the process.
• Directly responsible for compliance record keeping, scheduling, reminders and supporting Operations Management.
• Supporting team initiatives, improvement, communication, culture and environment.
• Attend organised training events to maintain knowledge and skills necessary for the role.
• Attend & Note Take for Monthly Management Meetings / Staff Representative Meetings & Governance & Performance Review Meetings.
• General administrative duties and other assistance should the need arise
  

What We're Looking For

• Good standard of general education, with knowledge of MS applications, Word & Excel.
• Experience working within an administrative setting
• Knowledge of NEPT services is preferred
• Customer service or patient experience
• Ability to plan and prioritise your own workload
• Excellent written and verbal communication skills
• Self-motivated and able to work under your own initiative

What benefits can you expect?

• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave. 
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities. 
• Paid holiday entitlement.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter)

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.