Regional Operations Manager

Posted Yesterday
Be an Early Applicant
4 Locations
Remote
142K-238K Annually
Senior level
Consumer Web • eCommerce • Retail
The Role
Oversee operational excellence in a designated region, manage multi-unit teams, improve sales performance, and ensure compliance with safety standards.
Summary Generated by Built In

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for overseeing and driving operational excellence within a designated region. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities and Key Accountabilities

  • Drives operational strategies and projects across a team of District Operations Managers (DOMs) to achieve KPIs and strategic goals.

  • Implements processes to enhance operational sales performance, assessing team productivity and fostering a culture of excellence.

  • Executes company strategy through playbooks, training programs, and long-term associate development.

  • Advocates for company policies and practices, communicating insights and recommendations to leadership teams.

  • Cultivates a collaborative culture, working closely with sales teams and corporate functions to maintain operational standards.

  • Manages human resources processes for operations associates, ensuring a strong leadership bench and strategic alignment.

  • Leads change initiatives and operational transformations to support growth objectives.

  • Supports mergers and acquisition activities through due diligence and market analysis.

  • Ensures consistent operational practices and safety compliance across the region.

  • Partners with sales teams to enhance customer service and drive sales growth initiatives.

Nature and Scope

  • Solutions require analysis and investigation.

  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.

  • Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.

Work Environment

  • Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes, or odors.

  • Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).

  • Typically requires overnight travel more than 50% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications

  • Proven operational leadership with a track record of successfully managing multi-unit teams.

  • Proficiency in operational analysis, performance metrics, and data-driven decision making.

  • Ability to align operational strategies with business objectives and contribute to long-term planning.

  • Proficiency in project management methodologies to oversee and execute operational projects effectively.

  • Deep understanding of the industry best practices and trends in operations management.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

For Illinois job seekers:

Pay Range

$142,100.00-$237,500.00 Annual

Illinois law requires the posting of the salary range for advertised jobs.  This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs

Skills Required

  • BS/BA in a related discipline
  • 7+ years of experience in a related field
  • Proven operational leadership
  • Certification may be required
  • Advanced degree may offset less experience

White Cap Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about White Cap and has not been reviewed or approved by White Cap.

  • Leave & Time Off Breadth Time off offerings include vacation, paid holidays, sick time, a wellness day, and parental leave, with flexibility to take time when needed. Some roles follow Monday–Friday schedules without weekends, supporting work-life balance.
  • Retirement Support Retirement savings are supported by a 401(k) with employer matching contributions. This complements other financial programs like HSAs/FSAs to strengthen overall financial security.
  • Flexible Benefits The package spans medical, dental, vision, company-paid life and disability, HSAs/FSAs, and an EAP, alongside options like legal and identity protection. Tuition and adoption reimbursements add flexibility for different life stages.

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The Company
Norcross, , Georgia
5,465 Employees

What We Do

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 10,500 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com

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