Regional Operations Manager

Be Part of Something That Matters

At Viking, we're not just building fire protection equipment - we're building peace of mind. Our products help protect lives and property around the world, and we take that responsibility seriously.

With over 100 years of experience and a reputation for doing things the right way, we're driven by our values: innovation, integrity, and a deep commitment to safety.

If you're looking for a career where your work truly makes an impact, where ideas are welcomed, growth is encouraged, and every day has purpose, Viking is the place for you. Join us and help protect what matters most!

The Regional Operations Manager will manage all activities specific to multiple Viking SupplyNet/Viking Fabrication Services locations. At least one location will include a Fabrication Shop. Primary duties include managing warehouse distribution and fabrication; hiring, training, and supervising warehouse, fabrication, and customer service managers and personnel; maintaining product inventory; shipping/receiving of product; scheduling deliveries; purchasing supplies; developing internal and external customer relationships; and ensuring the facility is operated in full compliance with all company policies. Provides the highest level of customer service by managing operations through a team of managers and front-line supervisors. Works closely with the sales team to grow sales and profit margins.

RESPONSIBILITIES:

• Leads all operations, logistics, fabrication, trucking, outside carriers, inventory, and customer service activities in a multi-site region.
• Coaches and provides leadership and direction to all managers and functional areas, using good judgement and data to make decisions and recommendations, and fulfill reporting requirements. Coordinates all areas to achieve location, regional, and corporate goals.
• Completes duties of all functional areas regularly as needed, including coverage for absenteeism, etc. This includes ability to operate all equipment in warehouse, ship and receive, manually lift inventory up to 50 lbs. (with or without accommodation), and function in a customer service and stocklisting capacity.
• Assures that the highest standards are maintained for safety, housekeeping, DOT compliance and compliance with company policies and state and federal laws.
• Full P&L and budget and capital planning responsibility for assigned location(s).
• Continuously drives improvement in safety, quality, service, culture, and P&L.
• Continuously develops and maintains customer relationships, as well as relationships inside the company.
• Works closely with respective Territory Sales Managers and Regional Sales Manager to promote growth in revenue and to maximize profits.
• Conducts all supervisory responsibilities.
• Maintains a satisfactory rating on Safety and Quality Audits.
• Oversight of multiple locations, including multiple Fabrication Shops.

REQUIREMENTS:

• Minimum 7 years of experience in a distribution/operations environment, including managerial experience in a manufacturing or related operation. (Preferred experience in fire suppression or building materials supply industry.)
• Demonstrated progressive leadership responsibility in a multi-site, consumer or contractor focused discrete manufacturing and distribution organization.
• Excellent communication skills, including ability to express well-reasoned, independent thought.
• Demonstrated ability to work as part of a team.
• High level of academic success in relevant course work (for recent college graduates).
• Relevant internships, including skill development, variety of experience, and travel (preferred).
• Proficient in all aspects of MS Office Suite (MS Word, Excel, JDE).