Regional Operations Manager

Posted 4 Hours Ago
Be an Early Applicant
33156, Miami, FL, USA
In-Office
Mid level
Payments
The Role
Oversee operations of multiple corporate stores, manage a sales team, coordinate marketing efforts, and ensure staff training and performance evaluation.
Summary Generated by Built In

About Us 

Founded in 1994, International Money Express (NASDAQ: IMXI) is a leading omnichannel provider of money transfer services that applies leading proprietary technology enabling consumers to send money from the United States and Canada to 16 countries in Latin America, including Mexico and Guatemala, eight countries in Africa, and two countries in Asia. Intermex provides the digital movement of money through a network of more than 9,000 agent retailers and payer locations in the United States and Canada, Company-operated stores, digitally online through a mobile app, and the Company’s website. Transactions are executed and paid through thousands of retail and bank locations in Latin America, Africa, and Asia. Intermex is headquartered in Miami, Florida, with international offices in Puebla, Mexico, and Guatemala City, Guatemala. Intermex continues its four-year track record of exceptional earnings growth as a global public company and premium provider of money transfer services, with our customers coming first and being at the heart of what we do. 

You Will 

With an average YOY growth of 20% of money transfer services, as a Corporate Store Supervisor, you will oversee the operations and performance of 13+ Intermex Corporate stores across the United States, and manage a team of 29+ Sales Associates. Also, you will lead all areas of the stores operations including sales generation, loss prevention, employee development, training, and maintaining performance standards 

  • Responsible for overseeing the operation/sales of assigned stores.  
  • In charge for the daily follow up of wires and complementary products sales in the assigned stores. 
  • In charge of coordinating, implement and follow up marketing promotions and events in the assigned stores. 
  • P&L experience. 
  • Coordinate weekly/monthly work schedules for the assigned team of Store Sales Associate. 
  • Responsible for the proper coordination and execution of the training of new hires assigned. 
  • Prepare and present performance evaluations on an annual basis for each Store Sales Associate assigned. 
  • 30% traveling required for store visits. 
  • Travel to visit/take over stores when necessary. 
  • In charge of monitoring and coordinating daily exchange rate to our consumers based on market conditions. 
  • General office working conditions, schedule may change as required to meet company demands. 
  • You may be asked to perform other instructions and duties as needed 

  

Schedule Parameters 

  • Hybrid Work Schedule 
  • Full-Time 
  • Schedule Monday to Friday from 9:00am to 6:00pm and availability during the weekends and holidays.  

You Have 

  • Two or four-year college degree, with emphasis in business administration or related field 
  • Experience managing personnel in Retail, Finance, and/or Operations towards bringing sales revenue. 
  • Minimum four  years’ experience in retail/business administration 
  • Capacity to demonstrate proficient problem solving skills and multi-tasking skills 
  • Tech-savvy, with proficiency in Microsoft Office (Outlook, Word, and Excel) and in relevant computer applications 
  • Bilingual: Excellent written and oral communication skills in Spanish and English. 

Our Perks 

  • Competitive base salary plus uncapped on-target sales commissions. 
  • Business casual dress code and paid time off. 
  • Free Employee Dental and Vision benefits. 
  • Medical benefits and 401K plan available. 
  • Employee Discounted Marketplace. 
  • We celebrate successes and reward our people for their hard work every day. 
  • We promote from within. We invest in you with internal programs, training, and initiatives to develop your skills and help you reach your goals. You choose where you want to go; we help you get there.   

Our talent is our strategic differentiator. By bringing together diverse perspectives through our people and ideas, we foster an environment where people belong, all voices are heard, and everyone is vital and can contribute their best work. Intermex Wire Transfer, LLC is proud to be an Equal Opportunity workplace.


#IMXIMGT


Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

When accepting employment with Intermex Wire Transfer LLC., you authorize Intermex to conduct a background check as part of the hiring process. This includes a review of your criminal history, education, and employment history. You have the right to receive a copy of the background check report if you request it. This authorization is in accordance with the Fair Credit Reporting Act.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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The Company
Miami, Florida
530 Employees
Year Founded: 1994

What We Do

At Intermex, the customer is at the center of everything we do. We use a proprietary financial technology that enables consumers to send money from the United States to 17 countries in Latin America and the Caribbean, including Mexico and Guatemala and four countries in Africa. We offer wire transfer and other money processing services to our customers through our network of 100,000 sending and paying agents located in all 50 states, the District of Columbia and Puerto Rico, and throughout Latin America and Africa. Remittance services are also available digitally through intermexonline.com. We were founded in 1994 and are headquartered in Miami, Florida with offices in Puebla, Mexico, and Guatemala City, Guatemala.

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