Regional Operations Manager

Posted 5 Days Ago
Be an Early Applicant
Seattle, WA, USA
In-Office
75K-90K Annually
Senior level
Transportation • Travel
The Role
The Regional Operations Manager oversees depot operations, ensuring service standards, managing budgets, coaching leaders, and driving performance across multiple locations.
Summary Generated by Built In

ABOUT US

Indie Campers is the leading campervan marketplace, on a mission to make road trips accessible to everyone. With a fully digital booking experience and a customer-first approach, we’ve hosted 300,000+ travellers from 170+ countries and delivered over 1M+ nights on the road.

We offer short-term RV rentals, long-term subscriptions, and the option to buy one of our campervans. We’re a fast-growing, tech-driven company looking for top talent to help build the future of road travel.

THE ROLE

We’re looking for a District Manager to lead operations across a cluster of depots. You’ll ensure high service standards, strong fleet performance, and consistent execution of SOPs, while coaching Depot Leaders and driving operational excellence. This role reports directly to the Regional Director.

WHAT WILL YOU WORK ON?

  • Lead and coach Depot Leaders across multiple locations

  • Drive operational performance and customer satisfaction

  • Ensure SOP compliance and service consistency

  • Monitor KPIs and implement improvement actions

  • Oversee P&L, budgeting, and cost control

  • Collaborate closely with Central Ops, Finance, and HR

  • Travel frequently (up to 75%) to support depot teams



WHO ARE WE LOOKING FOR?

  • 7–10 years of experience in hands-on operational roles (rent-a-car, logistics, retail, hospitality)
  • 3–5 years in team leadership roles managing multiple locations or high-volume depots
  • Proven ability to manage depot financials, including budgeting, cost control, and supplier relationships
  • Strong communication skills and fluency in English (and local language if applicable)
  • A valid driver’s license and willingness to drive campervans
  • A hands-on, solution-oriented mindset and the ability to manage teams in dynamic environments
  • Availability to work on weekends and holidays as needed
  • Interest in our product and willingness to learn the technical details of campervans

Bonus points for:

  • Fleet management or vehicle maintenance experience

  • Process improvement + digital tools knowledge

  • Training, workforce planning, or team development experience



THE INDIE COMMITMENT!

  • A fast-growing, dynamic environment where you make an impact

  • Career growth in Field Ops + potential moves to Lisbon, Mexico City, or Manila

  • Continuous training and coaching

  • $75000 to $90000 yearly, a % of the net profit of your branches, with performance and referral bonuses

  • Free road trips across Europe, North America, and Oceania



Are you ready to Go Indie?

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The Company
Lisboa
319 Employees
Year Founded: 2013

What We Do

Indie Campers is your go-to marketplace for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities. Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. Join us: https://indiecampers.com/careers

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