Regional Operations Manager | Mon - Fri | Brisbane Support Centre

Sodexo is the largest services provider in the Australian Energy and Resource sector, delivering integrated solutions across remote sites. We pride ourselves on creating a positive, inclusive environment, focused on the highest standards of service delivery and operational excellence. With a strong commitment to innovation, safety, and client satisfaction, we strive to foster a culture of collaboration and sustainability in all that we do.

We are seeking a dynamic and experienced Regional Manager - Operations to join our team. The successful candidate will be responsible for managing the operational performance of remote sites, ensuring the efficient delivery of services, and optimising business performance. This leadership role involves overseeing multiple village sites, driving business development, ensuring compliance with contractual and operational standards, and maintaining strong relationships with clients and stakeholders.

The role involves a 5/2 Monday to Friday Roster with frequent / weekly site travel or as directed by the Operations Director.

Key Responsibilities:

• Develop and implement operational plans aligned with Sodexo’s strategic objectives.
• Monitor and review operational KPIs, ensuring both strategic and operational goals are met.
• Lead, manage, and support Village Managers to meet performance targets and service delivery requirements.
• Develop and maintain strong client relationships, ensuring satisfaction and alignment with Sodexo’s standards.
• Control and manage labour and site expenditure in line with budget and contract terms.
• Identify and implement operational improvements to enhance performance and remedy underperformance.
• Ensure compliance with legal, regulatory, and Sodexo standards, including ISO Quality Management and funding contracts.
• Drive growth strategies within agreed project scopes, fostering business development.
• Prepare accurate and timely reports, and share operational insights to drive decision-making and continuous improvement.
• Lead and inspire teams, promoting a positive, ethical, and results-driven leadership style.

Skills & Experience:

• Proven leadership experience in an operational or business environment.
• Excellent communication and negotiation skills, with the ability to establish and maintain strong professional relationships.
• Knowledge of relevant legislation and remote site markets.
• Strong strategic planning, problem-solving, and decision-making capabilities.
• Experience managing budgets, ensuring the efficient use of resources and maximising profitability.

Qualifications:

• Extensive leadership experience in operational or business management.
• In-depth knowledge of relevant legislation and industry standards.
• Demonstrated ability to lead and manage diverse teams across remote locations.

Why Join Us?
At Sodexo, we are proud to be a safe, inclusive, supportive, and diverse workplace. We are committed to providing an environment where everyone is encouraged to grow personally and professionally, and where career development is a priority. As the largest services provider in the Australian Energy and Resource sector, we value innovation, commitment to excellence, and the ability to foster teamwork and collaboration across all levels. If you’re ready to make an impact and lead a talented team, we invite you to apply and join us in achieving operational success.