Regional Operations Manager (m/f/d)

Posted 3 Days Ago
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Warsaw, Warszawa, Mazowieckie, POL
In-Office
Junior
Marketing Tech • Software • Travel
The Role
Owns end-to-end operational performance for Flix’s transport network across Poland, the Baltics, and Finland. Responsibilities include executing regional strategy, managing transport partners and authorities, mitigating operational risks, monitoring KPIs, presenting performance insights, and coordinating with cross-functional teams to support growth. The role requires operations management experience, multi-country leadership, stakeholder management, analytical skills, and fluency in English and Polish.
Summary Generated by Built In

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.  

As Regional Operations Manager for Poland, Baltics & Finland at Flix, you can make an impact by owning the end-to-end operational performance of our transport network across a diverse and growing multi-country region, turning strategy into seamless execution. 

About the Role

  • Own and drive operational performance, ensuring transport services are delivered reliably, efficiently, and to the highest quality standards 
  • Define and execute the regional operations strategy in alignment with Flix's broader business objectives, acting as the senior operational authority for the region 
  • Build and maintain strong relationships with transport partners, local authorities, regulatory bodies, and other key stakeholders  
  • Identify operational risks and develop mitigation strategies to ensure business continuity and service resilience across the region 
  • Monitor and report on regional KPIs, using data to inform decisions and present performance insights to senior leadership 
  • Drive cross-functional collaboration with Commercial, Network Development, Legal, and Central Operations teams to support regional growth 

About You

  • Minimum 1-2 years of experience in operations management, ideally within transport, mobility, logistics, or a similarly complex, fast-paced environment 
  • Proven track record of leading regional or multi-country operations with full accountability for performance, quality, and budget 
  • Excellent stakeholder management skills, with the ability to navigate relationships with partners, authorities, and senior internal stakeholders across different markets 
  • Data-driven approach to decision-making, with strong analytical skills and comfort presenting performance insights to senior leadership 
  • Fluent in English and Polish; fluency in another regional language is a plus 
  • Experience working in a scale-up or high-growth international environment is a plus 

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!  

What We Offer

  • Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family. 
  • Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year. 
  • Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life. 
  • Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. 
  • Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. 
  • Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career. 

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you! 


Skills Required

  • Minimum 1–2 years of experience in operations management, ideally in transport, mobility, logistics, or a similarly complex environment
  • Track record of leading regional or multi-country operations with accountability for performance, quality, and budget
  • Excellent stakeholder management skills across partners, authorities, and senior internal stakeholders
  • Strong analytical skills and ability to present performance insights to senior leadership
  • Fluent English and Polish
  • Fluency in another regional language
  • Experience in a scale-up or high-growth international environment
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The Company
HQ: Munich
2,117 Employees
Year Founded: 2011

What We Do

Flix is a global travel tech leader providing sustainable and affordable travel options to more than 60 million yearly travelers in 43 countries through its brands FlixBus, FlixTrain, Greyhound, and Kamil Koç. By combining network planning, marketing, and pricing, Flix uses innovative solutions to enable comfortable, sustainable, and affordable travel worldwide. Through our tech platform and user-friendly app, Flix creates a travel experience tailored to passengers' needs and connects travelers with local business partners providing transportation, ensuring a modern fleet that adheres to the highest safety standards. This asset-light business model has turned a European start-up into a leading and globally expanding travel-tech champion. Flix is pioneering and testing alternative drives with a long-term strategy to progressively decarbonize its fleet. Together with our partners and customers, we are driving transformative change towards the future of mobility, gradually reshaping the mobility sector and enabling more sustainable travel modes. Check out https://flix.careers/ to see how you can join our team. For our legal imprint click here: https://global.flixbus.com/legal-notice

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