The Role
The Regional Office Manager leads operations across multiple locations, overseeing supervisors and staff to ensure efficient, client-centered services and enhance team performance.
Summary Generated by Built In
Lead and Inspire as a Regional Office Manager
Full-time, benefit eligible position. The schedule is Monday - Friday 8:00am-5:00pm.
Full-time, benefit eligible position. The schedule is Monday - Friday 8:00am-5:00pm.
As a Regional Office Manager, you’ll provide leadership and coordination across multiple locations to ensure smooth, efficient, and client-centered operations. You’ll oversee office supervisors and support staff, helping to create consistent procedures, exceptional service, and a culture of collaboration that supports our mission to inspire hope and promote wellness.
This is a great opportunity for someone who thrives in a leadership role, enjoys problem-solving, and values building systems and teams that make a lasting impact in community healthcare.
Key Responsibilities
- Lead and develop Office Supervisors and Client Registration Specialists (CRS) across assigned service areas
- Implement and maintain consistent office procedures and operational practices
- Oversee training, performance development, and coaching for office staff to ensure high-quality service delivery
- Monitor data and documentation for accuracy and efficiency, implementing improvements as needed
- Partner with leadership to resolve operational challenges, client or staff concerns, and facility needs
- Support regional coordination for office space, parking, signage, furniture, and equipment needs
- Communicate organizational updates and procedural changes effectively to all assigned staff
- Ensure adherence to customer service standards and support departmental strategic goals
Requirements, Skills, Knowledge and Expertise
High School/GED required
- Bachelor’s degree preferred
QUALIFICATIONS: WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
• Previous supervisory experience in a professional office setting preferred
• At least 3 years of customer service experience required
• Knowledge of Microsoft Office Suite preferred
You’ll Be a Great Fit for This Role if You:
- Excel at leading diverse teams with empathy, accountability, and clear communication
- Enjoy building efficient systems that make day-to-day operations run smoothly
- Are detail-oriented and thrive in a role that balances strategy with hands-on leadership
- Approach challenges with a problem-solving mindset and collaborative spirit
- Take pride in creating an environment where staff and clients feel supported and valued
IND2
About
About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us?Whether you're joining Compass Health Network or Adapt of Missouri, you’ll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.We offer:Competitive BenefitsOpportunities for career advancementPersonal and professional developmentLicensure supervisionTuition reimbursement & scholarshipsEmployee Assistance Program (EAP)Wellness program with Xponential accessGenerous paid time off and holidaysNational Health Service Corp loan repayment eligibility* *Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your ImpactWhether you're beginning your career or looking to take the next step, you’ll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact—every single day. Ready to make a difference? We’d love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
Skills Required
- High School/GED
- Bachelor's degree
- Supervisory experience in a professional office setting
- Customer service experience
- Knowledge of Microsoft Office Suite
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The Company
What We Do
Compass Health Network is a nonprofit healthcare organization providing a full continuum of behavioral health, primary care, and dental health services throughout Missouri.
