Regional OEM Account Manager / NSC Manager

Key Duties & Responsibilities:

• Responsible for a yearly turnover equivalent to the achievement of minimum performance quota.
• Grow existing accounts through a business mix relevant to role and local market.
• Assimilates a good understanding of Keyloop products and services, utilising and leveraging internal product expertise with clients.
• Targeted through Annual Recurring Revenue: first year reoccurring revenue that a new contract replaces within an existing or new client.
• Demonstrates a high level of professionalism at the end of first three months, to include:
• Presentation of the Keyloop Company Overview (PPT) highlighting the benefits of doing business with Keyloop.
• Produce a Business & Sales plan (PPT, Word, Excel).
• Be able to do a high-level overview of our solutions.
• Be able to present the top 3 or 4 benefits in each product (PPT).
• Demonstrate a full comprehension of the Keyloop sales process.
• Produce accurate and meaningful WIP, Forecast, Plans & visit reports.
• Demonstrate strategic thinking ability to increase productivity YoY facilitating double digit business growth & % share of wallet.

Skills Knowledge & Experience:

• A proven track record of existing business sales gained in a technology solution sales environment where the ROI has been based on business process change/optimisation.
• Able to demonstrate a professional structured sales approach incorporating Prospecting, Contact Management, Qualification, Presentation, Objection Handling and Closing Techniques.
• Able to analyse a market objectively and identify relevant target prospects.
• An ability to develop existing accounts together with identifying and securing new business opportunities.
• Highly computer literate and familiarity with CRM/SFA systems.
• Well-developed commercial and financial acumen.

Sales Management and Planning:

• Development of annualised OEM sales plan.
• Defines OEM sales plan on a monthly basis, over a 12 and 36-month timeline.
• Responsible for planning own workload.
• Plans prospect visits in an efficient way through effective time management.
• Plans the sales process from initiation to winning.
• Balances client expectations versus realistic and profitable performance for Keyloop.
• Self-management through allocating the right amount of time to the right activities.
• Allocates time to the right prospects/ clients and stakeholders in order to develop new relationships and profitable business.
• Takes accountability for client’s realisation of the full benefit of the purchased solution.

Energy and Effort:

• Motivated, energetic and flexible in approach to work, with flexibility in the application of these.
• Focused on owning and completing the sales processes, not just specific task.
• Can evidence high levels of commitment to clients, colleagues and Keyloop.
• Driving self to deliver a quality client experience: delivering above and beyond client expectations.
• Applies diligence and tenacity in new client acquisition balancing this with an understanding when to walk away.
• Motivates clients to use the Keyloop products and services through application of personal effort.
• Strives to achieve client satisfaction.
• Demonstrates stamina and resilience, is not daunted by adversity.

Delivering Results:

• Highly result driven: determined to achieve great sales results.
• Establishes relationships with clients / prospects.
• Seeks to achieve the highest quality for clients, attributable to Keyloop profitability.
• Measures and drives customer satisfaction.
• Identifies opportunities to sell Keyloop products and services, introducing technical expertise to maximise success.
• Persistence in the pursuit and achievement of results.

Relationship Initiation & Development:

• Comfortable initiating existing client relationships.
• Utilises people skills to convert opportunities into closed business.
• Applies persistency to build existing client relationships and grow their confidence in Keyloop.
• Excellent communication skills: communicates solutions not problems.
• Adapts quickly to new conditions in client interaction.
• Converts prospects into clients.
• Establish and build relationships through inherent people skills.
• Develops and implements a rolling contact plan.

Problem Solving:

• Develops a broad understanding of the client’s business and breadth of understanding of current IT provision, linking these to Keyloop products and solutions.
• Strong analytical skills.
• Ability to present complex problems in an easily understandable way for non-specialists.
• Motivates internally to provide and deliver the best solution for the client.
• Takes responsibility for problems and seeks to address them in a positive manner.
• Shows flexibility in analysing and solving the client’s problems.

Influencing:

• Convinces clients that appropriate IT systems are crucial to their business success.
• Positions Keyloop as the most suitable and best solution in the market.
• Flexible and creative in identifying business opportunities.
• Demonstrates confidence when presenting the benefits of Keyloop solutions.
• Utilises client business understanding to leverage the power of the Keyloop solution.
• Understands and applies a range of influencing and negotiation techniques to win business.
• Adjusts sales strategy according to the situation.
• A proven track record of existing business sales gained in a technology solution sales environment where the ROI has been based on business process change/optimisation.
• Able to demonstrate a professional structured sales approach incorporating Prospecting, Contact Management, Qualification, Presentation, Objection Handling and Closing Techniques.
• Able to analyse a market objectively and identify relevant target prospects.
• An ability to develop existing accounts together with identifying and securing new business opportunities.
• Highly computer literate and familiarity with CRM/SFA systems.
• Well-developed commercial and financial acumen.

What to Expect After You Apply:

• We appreciate your interest in joining Keyloop. Our hiring team typically reviews applications within 1 week of submission. If your background aligns with our needs, a member of our Talent Acquisition team will reach out to discuss next steps.