Service Center
Glass - SacramentoJob Summary
The Caliber Auto Glass Regional Manager is responsible for delivering operational consistency while providing the highest overall value for continued business growth. This role will support the field operations success, development, and financial performance while focused on delivering a world class customer experience to gain lifetime promotors and grow Caliber’s reputation in the marketplace.
Earning Potential $125,000 - $175,000 annually including bonus.
Roles and Responsibilities
- Demonstrate a strong ability to lead, develop, and inspire others to achieve success
- Coach and support the training and development of field operations Manager’s and Teammates
- Proactively recruit for long term success
- Strengthen vendor relationships and build new partnerships within region
- Ensure safety standards and standard operating procedures are followed
- Deliver exceptional customer service to deliver on performance benchmarks
- Align sales projections and capacity planning to maximize the workflow
- Provide insight regarding marketing plans, sales, and market growth opportunities
- Perform quality control & inventory review on tools, fleet, and safety
- Partner with cross functional teams to implement and continuously improve field operations and organizational goals
- Willingness to learn new and innovative automotive technologies
- 7+ years of experience in automotive repair
- 5+ years’ experience leading and mentoring a team of people
- Effective communication, time management, organizational and sales skills
- Proficient in Microsoft Office & Agile in learning new software applications
- Must be at least 21 years of age
- Must have a valid driver’s license and ability to pass MVR check
- Ability to pass a background check
- Must be able to lift 60 pounds independently
- Travel may be required for continuing education and certification training
- Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping
- Requires frequent driving of company and customer vehicles
- Extensive travel within assigned area is expected
Top Skills
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future.
With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry.
Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program.
At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large
Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact.
Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace
