Regional Manager

Reposted 24 Days Ago
Be an Early Applicant
Hyderabad, Telangana, IND
In-Office
Mid level
Information Technology • Consulting
The Role
The Regional Manager oversees business operations, ensuring customer satisfaction, safety, budget adherence, and employee satisfaction while driving growth and developing customer relationships.
Summary Generated by Built In
Company Description

TMI is a 25 year old full service HR Consulting firm headquartered in Hyderabad and having presence across all major cities in the country. The group, comprising of three different entities, has about 300 full time employees, and services client requirements across all major economic sectors. You can learn more about the group from http:///tmigroup.in

Employment Equity
TMI is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender, sexual orientation, age, marital status, physical and/or mental handicap or financial ability.

24 Months Commitment
The TMI HR Policies require a 24 months commitment of association from its full time employees. Those who are looking forward to a career rather than a stop-over may only apply.

Job Description

Regional Manager


SBM Site Services is searching for a dynamic Regional Manager for the Jacksonville, FL area.  As the Regional Manager you will be responsible for the strategic and tactical day to day execution of business across an assigned group of accounts with a focus on these key performance indicators: 

Customer Satisfaction: We are the supplier of choice. At risk sites are quickly identified and sustaining solutions are implemented. Customers are retained and contracts renewed.

Safety: Our employees are safe and injury free. Regional safety metrics meet or exceed company objectives and are trending towards an injury free environment.

Budget: Region meets or exceeds monthly budget targets. Managers drive for efficiencies to improve profitability.

Growth: The region meets or exceeds its business growth goal. The success of the region is measured by its ability to grow.

Employee Satisfaction: We are the employer of choice. Employee satisfaction is measured by meeting or exceeding company turnover goal and employee satisfaction surveys. 

To succeed in this role, you will need to be a creative, hard-working, entrepreneurial individual who has the ability to think expansively and work independently while having the support of your peers. The ideal candidate will be customer focused and skilled at business development. The manager will be very responsive to both customers and Senior Management, so a sense of urgency is required. 

If you have a proven record of success in business development and if you are eager to help grow our business, please apply online today!


CORE DUTIES AND RESPONSIBILITIES 

  • Responsible for ensuring that safety goals are met at all accounts within area of responsibility
  • Oversees on-boarding process for all new managers/supervisors
  • Provides oversight and direction in preparation of account forecasts and budgets.
  • Responsible for ensuring that key customers are raving fans
  • Provides weekly Site Reports to upper corporate management
  • Completes scheduled and unscheduled site audits during day and night shifts with staff and key customer contacts
  • Schedules and manages Quarterly Business Reviews for all accounts
  • Regularly focuses on sales to grow existing accounts and secure new accounts

Qualifications

EDUCATION AND/OR EXPERIENCE 

  • Bachelor’s degree required; MBA preferred
  • 3-5 years of related experience and/or training; or equivalent combination of education and experience.
  • Solid experience in developing customer relationships
  • Strong understanding of customer and market dynamics and requirements
  • Proven leadership and customer service skills

Additional Information

Perquisites  

TMI extends all standard statutory benefits to its employees. Along with this, we also offer a very positive open door work environment.
Work Timings  
We work 6 days a week. The work timings are flexible and based on projects and client requirements.
Career Progression  
TMI provides both horizontal and vertical growth prospects for its employees with 11 service lines and over 400+ active clients ,TMI provides more options to its associates than any other similar HR firm have.
Assessment Process  
This will include a CV Based shortlisting, followed by the following:
1.    Telephonic
2.    Personal HR & Business Unit Heads
We also test job seekers on written communication and worksheet skills. Locations where TMI is hiring presently:   Delhi,Mumbai & Gujarat. The position is open to outstation candidates. TMI has provision for relocation and allied support from within India.

Skills Required

  • Bachelor's degree
  • 3-5 years of related experience
  • Solid experience in developing customer relationships
  • Proven leadership and customer service skills
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The Company
HQ: Secunderābād, Telangana
131 Employees
Year Founded: 1991

What We Do

With beginnings in 1991 TMI Group has emerged as one of the most respected names in the HR industry. As the Indian economy opened up in the early nineties, the demand for overall manpower, skilled workers, and talent surged—an opportunity that TMI took at high tide and has ever since moved on from success to success. TM Inputs and Services Pvt. Ltd. was started by IIMA alumni, T.Muralidharan and T.M.Lakhdawala for providing recruitment and advertising services to clients in 1991. Then in the year 2000 with the dawn of the dot-com era, when the knowledge sector witnessed a shift to Digital C&K Management came into the picture backed by a strong PE fund. The new company soared in the Content & Knowledge space catering to the needs of e-Learning requirement of the corporate world. Then in 2009, a chance visit by T.Muralidharan to a remote village in Rajasthan served as an eye-opener as he realized the skill gap between the rural and urban youth. Thus TMIe2E Academy was started to impart skill-based training to millions of underprivileged youth. Yes, TMI Group has always been led by a vision to make a positive impact to the Nation’s growth and its youth.

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