For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Regional Manager – Illinois & Wisconsin
We are seeking an accomplished and driven Regional Manager to oversee our Milwaukee and Chicago offices. This leader will be responsible for ensuring operational excellence, enhancing the client experience, and driving business growth in partnership with our sales team.
Key Responsibilities
Provide leadership and oversight for Office Managers at both sites, ensuring seamless day-to-day operations.
Partner closely with the sales team to develop and execute growth strategies tailored to each market.
Champion client experience by maintaining the highest standards of care, service quality, and responsiveness.
Implement operational best practices that support efficiency, scalability, and profitability.
Monitor key business metrics, ensuring accountability for site performance in client growth, billable hours, margins, and client satisfaction.
Foster a culture of excellence, collaboration, and continuous improvement across both sites.
Represent the organization in the local community, strengthening relationships with clients, families, partners, and referral sources.
Qualifications
Proven leadership experience in multi-site operations management, preferably in healthcare, senior services, or a related field.
Strong track record of driving business growth and operational performance.
Exceptional communication, organizational, and strategic planning skills.
Client-focused mindset with a commitment to quality care and service excellence.
Ability to lead through influence, motivating and developing teams to achieve ambitious goals.
Base Pay: $129k - $161k/annual
What We Offer
A dynamic leadership role with the opportunity to make a meaningful impact on families and communities.
Competitive compensation, incentive opportunities, and benefits.
The chance to work with a high-performing team dedicated to exceptional client care and sustainable growth.
Benefits for full time employees
- Medical/Dental/Vision Insurance
- TouchCare VirtualCare
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- 401(k) Matching
- Employee Assistance Program
- PTO Plan for Non-Exempt Employees
- Flexible PTO Plan for Exempt Employees
- Holidays and Floating Holidays
- Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
#LI-TK
Similar Jobs
What We Do
By the year 2050, the number of people in the U.S. age 65 and over will swell to almost 90 million, about twice the current population. For over 20 years, TheKey has helped clients achieve long-term aging at home with comprehensive, concierge-based care. As the leading private pay home care provider in the nation, TheKey is continuing to address this escalating demand with innovative leadership and a passion for excellence.
Managing the evolving needs of older adults, as well as those with dementia and other degenerative diseases, we are passionate about sustaining the autonomy, resilience, and dignity of our clients. As a result, our Scientific Advisory Board comprises researchers, clinicians, and advocates who provide cutting edge, advanced research, and clinical insights in the fields of aging, health, and patient care. This board influences our person-centered approach to dementia training and programming and drives us toward innovations that promote optimal care and quality of life for our clients.
Our Caregiver teams undergo extensive screening and receive the training, resources, and support they need to deliver an exceptional care experience. TheKey is the only national provider with dedicated, multifaceted support for clients and their families. Our Client Success Managers, Care Solution Managers, Staffing Managers, and Sales Associates help maintain transparent, supportive resources throughout the client journey. Founded in Silicon Valley in 2002 and now based in Southeast Florida and La Jolla, CA, TheKey has grown from one location to a $0.75B organization supporting 100 markets in the U.S., Canada, and Australia, with over 10,000 caregivers. TheKey continues to expand and address market demand with a keen eye on going above and beyond in supporting over 100,000 older adults to age with dignity at home and their families to live their best lives possible
