Regional Manager, Last Mile

Supply Chain

Permanent

Job Description

Join us to create change and have an impact in homes around the world.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

All about the role:

We have an exciting opportunity for a Regional Manager, Last Mile professional to join our team!

As Regional Manager Last Mile, you will own, support, and manage the operational performance of 3rd Party Logistics (3PL) providers serving major appliance delivery and installation to builders and consumers on behalf of Electrolux Major Appliances. The Regional Manager Last Mile serves as a key leadership position on the Last Mile team and collaborates directly with Builder and Direct to Consumer (D2C) sales teams to deliver customer success. Success is defined by territory KPI management, waste elimination, and a focus on continuous improvement through Electrolux Always Improves (EAI) principles.

What you'll do:

• Establish and maintain strategic relationships with 3PL leaders and local dock management.
• Utilize internal and external data tools and systems to track the flow of goods through mid and last mile fulfillment. Support enhancements to Electrolux tools to drive exception management.
• Ownership of regional KPI performance to drive operational and cost excellence.
• Partner with national and regional market sales teams to achieve sustainable growth objectives in the Contract business. Represent Electrolux Last Mile team in customer meetings with Sales team.
• Utilization of lean supply chain disciplines to identify and lead service level improvement projects.
• Oversee new market and customer launches of last mile services. Proactively implements continuous improvement plans and performance measurement expectation.
• Lead new product and process training for 3PLs and delivery teams to enable success during new product and customer launches.

Qualifications:

• Bachelor's degree required. Preferably in Business or Supply Chain Management.
• Minimum 5 years of operational work experience with emphasis on home delivery and supply chain operations, or other equivalent work experience.
• Intermediate skill level with Microsoft Office. Experience managing and reporting KPI performance through data tools like Microsoft Excel and Power BI (or other visual insights program).
• Demonstrate a successful track record of identifying and executing waste elimination through root cause analysis and collaborative problem solving.

Knowdledge, skills and abilities required:

• Knowledge of supply chain business practices and concepts that impact the success and profitability of the organization.

• Strong analytical and problem-solving skills, particularly in the areas of consumer issue research, de-escalation, and cost-effective solution identification.
• A strong sense of business ownership and responsibility to the customers entrusted to their care.
• Ability to reconcile, integrate, and synthesize information, generate conclusions and insights, and formulate recommendations to management.
• Ability to develop and implement operational plans and SOPs.
• Excellent collaboration skills with the ability to build strong relationships and leverage resources with other team members, across other parts of the business, and with external constituents.
• Bias for proactive action; follows up on feedback to ensure positive outcomes.
• Ability to think conceptually and bring structure to business problems, coupled with a highly practical orientation.
• Up to 50% travel may be required.

Benefits highlights:

• Medical, dental, vision and life insurance.
• Competitive holiday and vacation time off program.
• Retirement Savings Plan (401(k)) with relevant company contribution.
• Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service.

At Electrolux, we take responsibility for our development in a supportive environment where we embrace our differences and learn from each other. In a truly multicultural setting, we shape living for the better and create remarkable experiences for employees and consumers, all around the globe.

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