Our Opportunity at Chewy!
The Regional Learning Manager initiates, maintains, and grows training within the fulfillment centers from the ground up! In this role, you will implement fulfillment center training across a wide variety of topics including onboarding, new leadership assimilation, and team member skills training for every work path. The RLM is responsible for the oversight of all Learning activities at each site within the region and supervises Learning Managers with teams at each site. This role must also build and maintain strong collaborative relationships with internal stakeholders and deliver results on critical network Learning projects annually. You will enable Learning teams in your region to achieve FC L&D’s mission to be the performance amplifier for operational excellence, drive engagement through daily learning, and grow present and future leader in the organization.
What You’ll Do:
- Partner closely with Chewy.com leadership to establish build an extraordinary learning and development organization
- Build and scale the learning and development organization within your region to match Chewy's Fulfillment Center growing and changing needs
- Form training objectives, strategies and execution plans
- Plan staffing and resource budgeting strategies and driving them to execution
- Conduct all training related initiatives for you region including program roll-out, evaluation, skills testing, process documentation, and training projects management
- coordinate content development and delivery with centralized L&D Design, Development & Delivery (D3) Team
- Supervise the training staff and ensure they are implementing plans with perfection
- Regularly report results of all training initiatives in your region
- Assure collaboration among support teams and operations teams in the region for all learning initiatives
- Lead and deliver results on FC network level Learning projects regularly
- 25-40% travel required between fulfillment centers across the network
What You’ll Need:
- A minimum of seven years of experience building and leading internal training in a multi-site, fast-paced organization
- Prior experience with Training Infrastructure (Design, Curriculum, Implementation, Governance etc)
- Prior experience with blended learning methodology (CBT, Classroom/Virtual, Decentralized)
- Demonstrated advanced-level ability to communicate, influence and negotiate decisions while motivating assigned staff
- Demonstrated ability to work in a team environment.
- Proven authoritative skills in the areas of coaching, process development, and consulting
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
