Regional Manager, Contract Compliance

Posted 16 Days Ago
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North Myrtle Beach, SC, USA
In-Office
Junior
Real Estate • Travel • Hospitality
The Role
Leads contract compliance and quality assurance operations across Myrtle Beach and Tennessee vacation ownership markets. Personally closes transactions, ensures contract and financing accuracy, monitors rescissions and retention, resolves escalated owner issues, and coaches regional QA teams. Partners with sales, legal, marketing, and operations leadership while conducting audits, training, site visits, and performance reviews. Requires regular regional travel and weekend flexibility.
Summary Generated by Built In

Myrtle Beach, SC | Regional Oversight: Myrtle Beach & Tennessee

Capital Vacations is seeking an experienced Regional Manager, Contract Compliance to lead contract compliance and Quality Assurance operations across our Myrtle Beach market while providing leadership and oversight for our Tennessee locations.

This is a highly visible, production-driven leadership role for a vacation ownership professional who understands the importance of a strong closing process, contract accuracy, compliance, owner confidence, and retention.

What You’ll Do
  • Lead and support Contract Compliance/QA operations across the Myrtle Beach and Tennessee markets
  • Personally conduct and close vacation ownership transactions while maintaining the highest standards of accuracy and compliance
  • Manage, coach, and develop site QA/Contract Compliance leadership and team members
  • Ensure contracts, credit documentation, funding requirements, disclosures, and closing procedures meet company and regulatory standards
  • Monitor rescissions, cancellation trends, closing performance, contract quality, and regional retention
  • Partner closely with Sales, Marketing, Operations, Legal, and executive leadership
  • Identify potential compliance or misrepresentation concerns and resolve escalated owner issues
  • Conduct site visits, audits, training, and performance reviews throughout the region
  • Implement consistent processes that protect the company while creating a positive and confident owner closing experience
Compensation

This role offers a multi-layered compensation structure designed to reward both individual and regional performance, including:

  • Competitive base salary
  • Weekly production-based earnings tied to personally closed transactions
  • Regional performance and retention incentive opportunity

For the right industry professional, this structure provides the stability of leadership compensation with the ability to directly participate in production and regional results.

What We’re Looking For
  • 2+ years of vacation ownership/timeshare experience
  • Strong background in Quality Assurance, Contract Compliance, Closing, or Sales Administration
  • Previous leadership or multi-site management experience strongly preferred
  • Thorough understanding of vacation ownership contracts, disclosures, rescission requirements, financing documentation, and closing procedures
  • Proven ability to manage cancellation and retention performance
  • Strong communication, coaching, conflict-resolution, and leadership skills
  • Ability to work effectively with both sales leadership and compliance-focused teams
  • Willingness to travel regularly between assigned markets
  • Flexibility to support weekend operations as business needs require
Why Capital Vacations?

Capital Vacations continues to grow across key vacation ownership markets, creating opportunities for experienced industry leaders to make a meaningful impact.

We offer comprehensive medical, dental, and vision benefits, 401(k), company-paid life insurance, travel opportunities, career advancement, and a performance-driven culture that values accountability, integrity, and results.

If you are an experienced vacation ownership QA or contract professional ready to take ownership of a region while remaining connected to the closing floor, we want to hear from you.

Skills Required

  • 2+ years of vacation ownership or timeshare experience
  • Strong background in Quality Assurance, Contract Compliance, Closing, or Sales Administration
  • Previous leadership or multi-site management experience
  • Thorough understanding of vacation ownership contracts, disclosures, rescission requirements, financing documentation, and closing procedures
  • Proven ability to manage cancellation and retention performance
  • Strong communication, coaching, conflict-resolution, and leadership skills
  • Ability to work effectively with sales leadership and compliance-focused teams
  • Willingness to travel regularly between assigned markets
  • Flexibility to support weekend operations as business needs require
Am I A Good Fit?
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The Company
HQ: Myrtle Beach, SC
782 Employees
Year Founded: 1978

What We Do

Capital Vacations is one of the largest and fastest-growing independent timeshare resort management and vacation club companies in North America. They manage more than 200 resorts and serve hundreds of thousands of members and travelers across the United States, Mexico, and the Caribbean, specializing in resort management, development, and the vacation ownership industry.

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