CINÉPOLIS CAREERS
CINÉPOLIS USA IS A LEADING WORLD-CLASS CINEMA EXHIBITOR THAT OFFERS GUESTS ENHANCED MOVIE-GOING EXPERIENCES THROUGH ITS “CINÉPOLIS LUXURY CINEMAS” AND “CINÉPOLIS” THEATER CONCEPTS.
Join our Team!
AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!
• Be the protagonist of your own story by starting your career with Cinépolis
• Learn key knowledge of the cinema exhibition industry
• Use your skills to progress your career in film and cinema
BASE PAY PLUS BONUS$120,000.00 - $140,000.00JOB DESCRIPTION
JOB CODE: RM
DATE: March 22,2024
FLSA STATUS: Exempt
TITLE: Regional Operations Manager
DEPARMENT: Operations
LOCATION: Assigned Region (Varies)
SUPERVISORY RESPONSABILITY Theaters
REPORTS TO: Sr. Director of Operations
JOB SUMMARY
Manages all aspects of Sales and Operations in all locations within the region by maximizing sales, ensuring customer satisfaction, managing profit and loss, controlling expenses, and executing all policies and procedures in partnership with Human Resources.
This position would require frequent travel to oversee our locations in Pico Rivera, Inglewood, Westlake, Pacific Palisades, and San Mateo, CA.
JOB DUTIES
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Establish accountability direction and communication to General Managers and holds location Managers accountable for execution at location level. Supervises team of General Managers for the region
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Spends 80% of the time in theaters to monitor performance, provide feedback, and recognize exceptional performance
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Holds regular meetings and conference calls to communicate Company directives and reinforce policies and procedures
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Completes location inspections as needed and provides feedback to General Managers
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Ensures attainment of budgeted sales results and controls expenses to budget
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Provides leadership to General Managers to drive sales and maximize margin
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Monitors locations’ controllable expenses to budget and takes corrective action as necessary
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Protects Company assets including attaining budgeted shrink results and monitoring store compliance with policies and procedures
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Manages Human Resources issues to ensure retention, training and development, and hiring standards for all Employees
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Ensures General Managers supports corporate training programs, and that Employees complete all Company directed training
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Monitors Employee Engagement and reacts appropriately
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Approves promotions, terminations and disciplinary action as needed
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Guides and assists the development of the management team through the General Manager.
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Assists GM with mid-year and year end performance reviews for Management team.
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Help build positional training guides.
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Help build “Manager In Training” guides and certifications.
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Help build rollout materials for both venue operations and HQ.
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Travel to help with company-wide initiatives/rollouts as needed.
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Work with our Head of Training on building a world class training system that is both effective and efficient.
EDUCATION AND/OR EXPERIENCE
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5 years + of prior multi-unit operations management experience working in full-service restaurant or entertainment industry
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Bachelor’s degree in business or relevant field; or equivalent experience
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Proficiency in MS Office Suite
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Proven track record of operation excellence
SKILLS
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Effective influencer & negotiator
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Thoughtful collaborator with ability to build solid relationships with people of diverse backgrounds, educational levels and life experiences
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Strong planner and organizer
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Committed leader with a strong sense of urgency and drive for results
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Resilient and flexible
WORKING CONDITIONS/PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will walk, bend, and stand for periods of time. The employee frequently is required to use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The employee may be asked to light lift 25lbs to 50lbs occasionally with assistance.
While performing the duties of this job, the employee regularly works in a theater environment where typical levels of noise, dust and activity can be expected. The noise level in the work environment is typical for cinemas and can vary from moderate to high depending on areas of premise.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs.
Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.
Top Skills
What We Do
Leading global entertainment company born in Latin America, with over 6,000 screens, 3rd largest in the world. Cinépolis has operations in Mexico, Central and South America, Asia, Spain, India and United States of America. With more than 40k cinepolites delivering the "Cinepolis" experience based in the vision of "Illuminating your life movie with smiles & unforgettable moments". #youarethestar
