Reporting to the General Manager – Operations, this role has end‑to‑end accountability for operational leadership across multiple Civeo villages spanning a geographically diverse and operationally significant footprint across Queensland’s Bowen Basin, and incorporating a NSW and WA site.
Site based and with significant travel across your remit, you will lead and support Village Managers and their teams to deliver consistent, profitable, and world‑class hospitality services across accommodation, catering, facilities, retail, security, administration, and maintenance.
This is a hands‑on regional leadership role suited to an experienced operator with strong food, hospitality, safety, and financial acumen in high‑volume remote environments.
Roster: 8:6, 14:7, FIFO - tell us what works for you.
Key Responsibilities
- Lead and support Village Managers across the Bowen Hub portfolio, including a NSW and WA site
- Deliver safe, compliant, and profitable village operations aligned to Civeo standards
- Drive operational consistency, customer satisfaction, and service quality
- Develop effective staffing models, rosters, and succession plans
- Partner with People & Culture on recruitment, retention, performance, and capability development
- Mentor catering and food & beverage teams to deliver high‑quality, HACCP‑compliant food services
- Work closely with HSQE to maintain ISO, HACCP, and WHS compliance
- Deliver EBITDA and cost efficiency targets without compromising safety or quality
- Review monthly financial performance and provide clear operational commentary
- Build strong relationships with clients, stakeholders, and local communities
- Actively contribute to innovation, continuous improvement, and new initiatives across the operation
Skills and Experience
- Proven experience in senior or regional operations leadership within FIFO, remote, hospitality, or facilities environments
- Strong background in high‑volume catering and hospitality operations
- Demonstrated P&L / EBITDA accountability across multi‑site operations
- Experience leading leaders and developing high‑performing teams
- Sound knowledge of HACCP, ISO, and WHS systems
- Strong stakeholder engagement and customer service focus
- Commercially astute with strong analytical and reporting skills
- Resilient, adaptable, and confident operating in remote environments
Qualifications (Desirable)
- Degree in Business or Hospitality Management
- Manual C Class Drivers Licence
- Experience in maintenance oversight within multi‑site hospitality operations
Why Join Civeo?
- Senior leadership role within a nationally recognised FIFO operator
- Competitive remuneration and benefits
- Strong organisational focus on safety, wellbeing, and people development
- Access to recognition programs, wellbeing initiatives, and retail discounts
- Career development opportunities across Australia and globally
- Growth phase, growth mindset, solid leadership
This management portfolio spans a geographically diverse and operationally significant footprint across Queensland, New South Wales, and Western Australia. The region incorporates key Civeo village locations including Blackwater, Rosewood, Middlemount, Narrabri, Karratha (WA), and Vitrinite.
About Us
Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, Civeo has a national footprint of approximately 10,000 rooms across twelve villages in Queensland, New South Wales, and Western Australia. In addition, Civeo also operates approximately 16,500 rooms in client-owned properties in remote regions of Western Australia, South Australia and Queensland. With more than 40 years of experience, Civeo supports individuals who live and work away from home.
We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land.
We're safe, welcoming, and proud to encourage Aboriginal & Torres Strait Islander people to join us.
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What We Do
Civeo is a global workforce accommodation specialist that helps people maintain healthy and productive lives while living and working away from home. Civeo Australia has more than 24,000 rooms under management throughout Queensland, New South Wales, Western Australia and South Australia. We are part of Civeo Corporation, a global company with regional operations in Australia, the United States and Canada with a combined total of over 40,000 rooms. Civeo’s core values Safety, Care, Integrity, Excellence, Respect and Collaboration are the principles that form the foundation on which we perform work and ultimately influence and shape our amazing culture. Unsurprisingly, they are the practices we use every day in everything we do.
