The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.
Who you areMetropolis is seeking a high-velocity Regional Manager to lead our Michigan operations. This is a critical leadership role overseeing a diverse portfolio that includes our flagship commercial assets and five essential airport parking and transportation hubs for Michigan State. You will be the bridge between our cutting-edge technology and the real-world operational excellence that defines the "Recognition Economy."
What you'll do- Lead and scale operations for a complex portfolio, including high-traffic Michigan state airport transportation and commercial assets
- Own the regional P&L; develop regional budgets, reforecast as needed, and drive profitability through both cost management and revenue growth
- Act as the primary executive contact for Michigan state and commercial clients
- Proactively address needs, manage contract compliance, and ensure 100% client retention
- Drive growth by identifying new commercial opportunities in the Michigan market, managing the full sales cycle from lead generation to onboarding
- Ensure all sites meet the "Metropolis Standard"—seamless, tech-enabled, and safe
- Oversee a team of managers, fostering a culture of ownership and high performance
- 7+ years in high-stakes operations management (Parking, Logistics, Transportation, or Hospitality)
- Ability to align people and purpose to drive measurable results
- Strong financial acumen; ability to translate complex data into actionable operational shifts
- Passion for the intersection of technology and real estate
- Ability to operationalize strategy into performance
- Ability to maintain high levels of client satisfaction while managing high-pressure logistics
- Comfortable with AI-driven operations and computer vision technology
- Must possess a valid state-issued driver's license with a current address and acceptable driving record
- Experience leveraging AI tools to transform static workflows into responsive, high-output processes
- Bachelor's Degree in Business, Logistics, or a related field
- MBA or advanced leadership training
- Experience with airport operations or large-scale institutional contracts (like Universities)
When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.#LI-DL1 #LI-Onsite
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Skills Required
- 5+ years of managing multiple locations, stores and properties
- Proven track record of meeting/exceeding budget expectations, developing new business, and building client relationships
- Ability to convey complex financial information clearly
- Strong understanding of financial analysis and budget management
- Experience in negotiating effectively for contracts and resolving disputes
- Proficiency with Microsoft Office Suite, Google Workspace, and Slack
- Valid state-issued driver's license with acceptable driving record
What the Team is Saying
Metropolis Technologies Compensation & Benefits Highlights
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Healthcare Strength — Healthcare benefits include subsidized medical coverage for full-time and hourly staff, alongside comprehensive options such as dental, vision, mental health, and wellness support. Some materials further describe fully paid medical for employees and dependents, indicating potentially robust coverage depending on plan and role.
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Leave & Time Off Breadth — Time-off policies are positioned as flexible and generous, including unlimited PTO for many salaried roles and generous accruals for hourly staff. Paid holidays are observed, and those who work them receive premium pay, with parental-leave support also highlighted.
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Retirement Support — Retirement offerings include a 401(k) with company matching, cited at 4% on the careers page and described elsewhere as matching up to a higher level. This indicates meaningful employer support for long-term savings, even as specifics may vary by plan or role.
Metropolis Technologies Insights
What We Do
Metropolis Technologies, Inc. is an artificial intelligence company whose computer vision platform enables checkout-free payment experiences for the real world. Its proprietary AI-driven technology reaches more than 50 million customers while reducing costs, increasing transparency and capturing additional revenue for real estate partners. Following its take-private acquisition of SP+, Metropolis is now the largest parking network in North America with more than 4,000 locations. To learn more about Metropolis, please visit www.metropolis.io.
Why Work With Us
We’re not your typical technology company. We’re world-class software and hardware engineers, we’re neighborhood urbanists and operators, we’re caring customer support specialists, we’re nerdy data scientists and machine learning engineers, we’re designers and architects… and many things in-between and beyond.
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Metropolis Technologies Offices
OnSite Workspace
Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week.
