Regional Manager, Detroit

Reposted 17 Days Ago
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Detroit, MI, USA
In-Office
Senior level
Artificial Intelligence • Computer Vision • Machine Learning • Payments • Real Estate • PropTech
Metropolis is an artificial intelligence company for the real world.
The Role
The Regional Manager oversees financial health and operational success of locations, manages budgets, ensures client satisfaction, drives new business growth, and mentors staff.
Summary Generated by Built In
Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a high-velocity Regional Manager to lead our Michigan operations. This is a critical leadership role overseeing a diverse portfolio that includes our flagship commercial assets and five essential airport parking and transportation hubs for Michigan State. You will be the bridge between our cutting-edge technology and the real-world operational excellence that defines the "Recognition Economy."

What you'll do
  • Lead and scale operations for a complex portfolio, including high-traffic Michigan state airport transportation and commercial assets
  • Own the regional P&L; develop regional budgets, reforecast as needed, and drive profitability through both cost management and revenue growth
  • Act as the primary executive contact for Michigan state and commercial clients
  • Proactively address needs, manage contract compliance, and ensure 100% client retention
  • Drive growth by identifying new commercial opportunities in the Michigan market, managing the full sales cycle from lead generation to onboarding
  • Ensure all sites meet the "Metropolis Standard"—seamless, tech-enabled, and safe
  • Oversee a team of managers, fostering a culture of ownership and high performance
What we're looking for
  • 7+ years in high-stakes operations management (Parking, Logistics, Transportation, or Hospitality)
  • Ability to align people and purpose to drive measurable results
  • Strong financial acumen; ability to translate complex data into actionable operational shifts
  • Passion for the intersection of technology and real estate
  • Ability to operationalize strategy into performance
  • Ability to maintain high levels of client satisfaction while managing high-pressure logistics
  • Comfortable with AI-driven operations and computer vision technology
  • Must possess a valid state-issued driver's license with a current address and acceptable driving record
While not required, these are a plus
  • Bachelor's Degree in Business, Logistics, or a related field
  • MBA or advanced leadership training
  • Experience with airport operations or large-scale institutional contracts (like Universities)

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.#LI-DL1 #LI-Onsite

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

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The Company
HQ: Santa Monica, CA
23,100 Employees
Year Founded: 2017

What We Do

Metropolis Technologies, Inc. is an artificial intelligence company whose computer vision platform enables checkout-free payment experiences for the real world. Its proprietary AI-driven technology reaches more than 50 million customers while reducing costs, increasing transparency and capturing additional revenue for real estate partners. Following its take-private acquisition of SP+, Metropolis is now the largest parking network in North America with more than 4,000 locations. To learn more about Metropolis, please visit www.metropolis.io.

Why Work With Us

We’re not your typical technology company. We’re world-class software and hardware engineers, we’re neighborhood urbanists and operators, we’re caring customer support specialists, we’re nerdy data scientists and machine learning engineers, we’re designers and architects… and many things in-between and beyond.

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Metropolis Technologies Offices

OnSite Workspace

Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week.

Typical time on-site: None
HQSanta Monica, CA
Austin, TX
India
Chicago, IL
Nashville, TN
New York, NY
Seattle, WA
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