Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.
Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 300 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.
ABOUT THE ROLE:
As a Regional Lead, Sales Engineering, you will lead a high-performing team of senior pre-sales consultants in the Americas region. At Talon.One, it is critical that our SEs are knowledgeable and passionate about the Talon.One promotions & loyalty platform, in order to consult enterprise prospects & strategic accounts throughout the sales process. You will also leverage your product and consulting expertise in the pre-sales process to educate and help team members grow.
This is a remote-first role; however you must be located within commuting distance of our Boston or New York City hubs. This role also requires occasional domestic and international travel (<30% of the time).
ABOUT THE TEAM:
The Americas Sales Engineering team currently consists of 5 senior members who support all deal/prospect activity in the AMER region. This leader will partner closely with the sales team; guiding both Sales Engineers & Account Executives on key deals and providing hands-on deal support as needed. In addition to managing the SE team day to day, you will also be responsible for helping individual team members grow and develop skills to further their impact & careers.
ONCE YOU ARE HERE YOU WILL:
- Lead, mentor, and manage a team of Sales Engineers, supporting their professional development and career progression
- Define and champion best practices across the SE function, raising the bar for technical excellence
- Help the team navigate complex & high-value deals
- Identify gaps and inefficiencies in current sales cycles, proposing and implementing scalable improvements
- Develop strong cross-functional partnerships with Sales, Product, and Customer Success to align on business objectives
- Own knowledge-sharing and documentation practices to ensure institutional knowledge is captured and accessible
- Contribute to hiring, onboarding, and building a high-performing regional SE team
WHAT YOU SHOULD BRING TO THE TABLE:
- 3-5 years leadership experience in a Pre-Sales, Sales Engineer, Business Analyst, Implementation Consultant, or similar function
- Proven track record of supporting enterprise SaaS sales teams in a complex multi-stakeholder environment.
- Excellent understanding of modern application architectures (e.g. REST API, Microservices) within enterprise IT organizations
- Understanding the nuances of consulting - e.g. tactical empathy, in order to apply and present complex solutions effectively
- Ability to help the team to adapt and tailor communication based on the industry and persona you are dealing with
- Ability to balance abstracting out to business value, and diving deep into technical detail as the situation evolves
- Excellent written and verbal communication skills (especially technical vocabulary), with the ability to explain complex topics in easily understood, concise language
WHAT'S IN IT FOR YOU:
- $1,200 annual learning budget
- Manage your own time off with our flexible PTO policy
- $350 home office setup budget, a $50 monthly home office allowance
- Freedom to work from abroad for up to 90 days worldwide!
- WeWork On-Demand access for flexible workspace solutions
- Mental health support with nilo.health
- Choose from top-tier Medical, Dental, and Vision plans (Blue Cross Blue Shield MA, MetLife, VSP)
- Build your savings with our 401(k) plan, including a 100% company match on your contributions up to 4%
- We provide 100% company-paid Life Insurance, Short-Term, and Long-Term Disability coverage
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
Find out more about our Candidate Privacy Policy.
Skills Required
- 3-5 years leadership experience in Pre-Sales, Sales Engineering, Business Analysis, Implementation Consulting, or similar
- Proven track record supporting enterprise SaaS sales teams in complex, multi-stakeholder environments
- Excellent understanding of modern application architectures (e.g., REST API, Microservices) within enterprise IT organizations
- Consulting skills including tactical empathy and the ability to present complex solutions effectively
- Ability to adapt and tailor communication by industry and persona
- Ability to balance business-value messaging with deep technical detail when needed
- Excellent written and verbal communication skills, including technical vocabulary and concise explanations
- Must be located within commuting distance of Boston or New York City hubs
- Willingness to travel domestically and internationally (under 30% of the time)
What We Do
Talon.One is building the world’s most sophisticated, API-based Promotion Engine. That means we provide the entire backend and user interface our clients need to build loyalty programs, generate coupons, track referrals, create bundles, and really any other promotion solution they can imagine — all using our rule-based engine. We believe that rewarding customers and creating incentives are an essential part of building meaningful relationships and we want to make rich, scalable promotion tools available to marketers in companies of all sizes. From our HQ in Berlin, to our offices in Boston, Birmingham and Singapore, Talon.One is made up of over 96 people from over 40 nationalities. Despite our different origins and our spread across the globe, we all have a few things in common — we love creative problem solving, we value independent thought and we want to give developers and marketers the tools they need to create promotions from scratch in a simpler, more intuitive way.
Why Work With Us
Talon.One is the first all-in-one Promotion Engine, and our technology is now the gold standard for promotion micro services. We’re strong advocates of flexibility in our product and the same is true in our working lives. We don’t believe that your job has to be the most important thing in your life. Everyone has unique reasons to feel inspired by
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