The Role
Responsible for managing key accounts, leading the key account team, driving business growth, and ensuring customer satisfaction through strategic account management.
Summary Generated by Built In
cargo-partner is a full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with special expertise in information technology and supply chain optimization. The company operates over 160 offices in 40 countries around the world to create fast and efficient solutions for a wide range of industries. With the SPOT platform, cargo-partner ensures easy cooperation and full transparency throughout the supply chain. Since January 2024, cargo-partner has been a member of the Nippon Express Group. We lead by example with integrity, focus on forward-thinking strategies and actions, and create impactful initiatives that drive sustainable growth and innovation.
"We find the way by taking it personally".
cargo-partner Thailand was established in 2008 and is one of the rapidly growing organizations in the country. Currently, the company employs around 100 employees in three locations: the Bangkok headquarters, the Bangkok airport office, and Laem Chabang office.
We're currently looking for a highly skilled and confident candidate who has a passion for success. If you believe you are qualified for the position, please submit your application with the detailed resume in English by "Apply Now".
We provide a suite of comprehensive benefits to our employees:
- Medical care insurance including dental coverage
- Provident fund
- Hybrid work arrangement (1 day/week)
- Mental health program
- Professional support – training & development
- Leave for vacation, medical, marriage, maternity, birthday, compassionate
- Retirement benefits
We recognize good performances through:
- Going the Extra Mile‘Awards
- Long service awards
- Employee referral programs
- Sales incentive bonus
- Operation incentive program
- Annual salary & bonus reviews
Job Description:
- To coordinate, direct and lead Key account team.
- To be responsible for personnel leadership and personnel planning for the Department in cooperation with the senior management.
- To monitor working discipline and assess the work and results of the employees.
- To prepare the budget and monitor the keeping of budget lines.
- To responsible for managing and developing key accounts within a specified region. They will serve as the primary point of contact for designated clients, ensuring their needs are met and driving business growth through strategic account management.
- To develop and implement strategic account plans to achieve sales targets and drive revenue growth.
- To provide highest possible customer service.
- To lead the Department by Example.
- To approach and present customer about company’s service.
- To make joint sales visits to customers with account owner occasionally to solicit feedback to improve service level and able to customers needed.
- To retain & keep good relationship with existing customers and approaching new customers
- Improving customer engagement in order to develop the customer partnership to expand business growth
- Rate requesting to procurement team both local and overseas and ensure their returning rate is competitive.
- Identify opportunities to improve company service with agreeing specific plan with customer.
- Influencing customers to grow in sales volumes, margin and new business trade lane.
- Creating value proposition with clearly described benefits for customers.
- To take up additional assignments/tasks as required meeting with the Company needs.
Qualification:
- University degree in Major of Sales & Marketing or Major of Logistics Management or equivalent
- At least 6 years’ business development/ Sales experience.
- Proven record of own business development with multinationals
- Convincing presentation skills in native tongue and English language
- Strong Negotiation skills
- Strong Customer Service mind
- Sales-oriented but Operational conscious
- Self-confident with a Positive attitude
- Strong in implementation and follow up
- Professional competence
- Dynamic, structured, flexible and ambitious
- Motivating/ Self-Motivating
- Intercultural interest, skills and experience
- Experience in inbound/outbound business
- Willingness and ability to travel
- Able to work under pressure
Special Knowledge:
- Freight forwarding industry
- Basic computer knowledge / skills in MS Office (Word, Excel, PowerPoint)
- Cargowise One/ S.P.O.T. / Salesforce / CRM know-how and ability to demonstrate internally and externally
- Fluent in English language
For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.
With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.
Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.
cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.
Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow
Ready to get things moving? Join our team!
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Top Skills
Cargowise One
CRM
MS Office
S.P.O.T.
Salesforce
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The Company
What We Do
cargo-partner is a full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing solutions. Our teams are there for you at over 160* offices in 40* countries across the globe to create fast and efficient solutions tailored to your needs. Since January 2024, we have been a proud Member of the Nippon Express Group. For more than 40 years, we’ve been a trailblazer in providing comprehensive logistics services around the world. Our strong focus on quality and innovation is evident in our fully integrated IT solutions and investment in sustainable transport and logistics technology. We streamline all processes along the entire supply chain, focusing on quality assurance and sustainable progress to provide fast and efficient solutions and ensure the long-term success of our company, our clients, our employees, and our industry. Legal statement: https://www.cargo-partner.com/legal/legal-statement
