Regional IT Manager

The evolution of technology across the security and identity markets is both deep and never-ending. This is why Linxens ceaselessly invents new technical solutions and has a continuous-improvement program in place at all levels of the company.

Working for Linxens means having the chance to be a part of this innovation!

At Linxens, our employees’ know-how is what makes it possible for us to continually reinvent ourselves as a company and satisfy our customers’ needs. This means that our customers, in turn, can continue to move forward and evolve in their respective business domains, now and in the future. And this is why we invest so much energy in helping our employees hone and expand their skills.

Working for Linxens means investing in your future.

Our growth is creating great opportunities!

Here is a description of the role we are opening:

Responsibilities

Global Support & Helpdesk

• Manage the regional helpdesk and IT support team in Ayutthaya, including evaluating teams performance and organizing the work of the team.

• Interact with user to analyze specific problems OR specific requests and ensure customer's expectations are met

• Support the organization goals in achieving total customer satisfaction

Regional Infrastructure & Incident

• Manage IT Budget process (build and follow-up) and track IT assets

• Define & maintain the infrastructure accordingly to the business needs, following the strategy set up by the Group IT Director

• Define the operating process to keep the infrastructure operational (operating instructions and procedures).

• Lead group infrastructure project, as project manager.

• Actively participate to IS Operational strategy/framework

• Manage IT Incident in the Region

Regional IT Security

• Responsible for the IT stream of the Security (re-)certification processes, especially EAL6, in close cooperation with the Group IT Director and the Group Information Security Manager

• Responsible for the Asian Operational Security, with indirect report to Group Security & Compliance Officer

Qualification

• 10 Years of experience as IT Manager / IT Infrastructure Manager ideally in an manufacturing industry

• Strong experience in IT Infrastructure, Helpdesk and IT Security along with Network Engineering

• ITIL Certification is a plus

• Strong leadership and interpersonal skills

• Possess excellent communication skills and able to work in a Matrix organization

• Fluent in English and Thai; Fluency in Chinese is a plus

If you like having an impact on wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

LINXENS is an equal-opportunity employer that strictly prohibits unlawful or unethical discrimination. Moreover, as part of our CSR Vitality program, we have committed to recruit, hire, train, compensate, and promote without regard to an individual’s race, color, religion, gender, sexual orientation, gender identity, national origin, age, mental/physical disability, marital status, or any other characteristic protected by law.