Company Overview
Group/Division
Job Description/Preferred Qualifications
- Responsibilities include coordinating with our customers and service team on resource scheduling and site preparation.
- Scheduling and deploying Installation engineers and coordinating assets across service.
- Managing the products from shipment to assure timely warranty start, and customer satisfaction.
- This position drives installation escalations and involves collaborating with Customers, Product Support Operating, Service Operations and Manufacturing Operations.
- Assures operational quality of systems.
- Coordinates installation quality and timeliness with KLA Channel Partners
- Works directly with Customers to validate new Installation or Upgrade performance and transfer tool responsibility.
- Create, manage, and identify new KPIs to better track installation progress and quality.
Minimum Qualifications
- Bachelor's Degree / Diploma in Engineering
- Minimum 5 years' experience servicing or manufacturing semiconductor capital equipment.
- Preferably with 2 years or more people management experience
- Able to communicate fluently in written and spoken English.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Skills Required
- Bachelor's Degree or Diploma in Engineering
- Minimum 5 years' experience servicing or manufacturing semiconductor capital equipment
- 2 years or more people management experience
- Fluent written and spoken English
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — Retirement offerings include a 401(k) plan with company matching and financial planning support. Student debt assistance and related financial benefits reinforce long-term savings and security.
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Equity Value & Accessibility — Ownership programs include an Employee Stock Purchase Plan and broad-based RSU participation that extend equity beyond a narrow group. These elements complement competitive pay and bonuses to strengthen total rewards.
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Leave & Time Off Breadth — Time-off programs span paid time off, paid company holidays, and paid volunteer time. Family care and bonding leave and back-up care services add flexibility during life events.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
