Regional Injury Management Advisor

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Join Our Team as a Regional Injury Management Advisor based in Murarrie, QLD.

Are you an Allied Health professional, passionate about safety, work and non-work related injury management, and helping people return to work? At Toll, we're looking for a dedicated professional to join our team in Queensland as a Regional Injury Management Advisor. In this role, you'll play a crucial part in promoting early injury recovery and sustainable return-to-work outcomes, all while aligning with Toll's core values of safety, people, customer focus, and operational excellence.

This position forms part of our broader Group Health and Safety team and will develop and promote injury management strategies focused on early injury recovery and sustainable return to work outcomes. Your remit involves providing support and coaching to line managers, developing and monitoring individualized Injury management plans, conducting workplace rehabilitation assessments, coordinating with medical practitioners and external providers, and delivering training to foster a culture of proactive injury management and early intervention.

Bring your expertise in Injury management, workplace rehabilitation, and stakeholder engagement to support our vision of a unified and safety-driven workplace.

Your responsibilities will include:

• Engage with the business to implement and maintain effective injury management, RTW and injury management strategy

• Develop and implement injury management and return-to-work strategies to achieve early and sustainable outcomes.

• Create, monitor, and review individual injury management plans for complex injuries, ensuring effective RTW plans are in place.

• Coach and support managers in identifying suitable duties and developing return-to-work strategies for injured workers.

• Coordinate and attend case conferences with injured workers, medical professionals, and stakeholders to address barriers and update plans.

• Conduct workplace rehabilitation assessments, and provide guidance on treatment, job modifications, and decision-making.

• Review treatment plans, manage providers, and engage stakeholders to ensure effective, cost-efficient injury management and compliance.

To be successful in this role your qualifications and experience will include:

• Relevant qualification in allied health, occupational therapy, physiotherapy, rehabilitation, nursing, or a related field.

• Review and update State Task Analysis Register.

• Experience in injury management, return-to-work coordination, and workers' compensation, ideally in a large or complex organization.

• Strong knowledge of QLD workers' compensation legislation, injury management, and rehabilitation processes.

• Excellent communication, negotiation, and interpersonal skills to engage with various stakeholders.

• Strong analytical skills for case assessment, injury management planning, and evaluating treatment options.

• Ability to manage multiple cases, prioritize tasks, and deliver training on injury management and compliance.

• Proficiency in case management software (SOLV desirable) and demonstrate a commitment to continuous improvement in injury management practices.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.