Regional HR Operations Specialist

Posted 5 Days Ago
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Stockholm, SWE
In-Office
Entry level
Food
The Role
Supports HR operations across Sweden, Norway, and Iceland, handling advanced employee inquiries, union consultations, employee relations, labor-law compliance, HR systems, contracts, payroll coordination, employee data, compensation reviews, performance programs, and HR reporting. The role requires Swedish labor-law expertise, fluent Swedish and English, payroll experience, and the ability to work independently while collaborating with global People teams.
Summary Generated by Built In
About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact? Welcome aboard! We're in search of dynamic, diligent  HR enthusiasts eager to help us take the Wolt employee experience to the next level. If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here!

The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Copenhagen, Berlin, Tel-Aviv, Athens, Tbilisi, and more. We’re a global People function, well-respected by the people and teams that we support and partner with. To reach the next stage in our North people team plans, we are now looking for a Regional HR Operations Specialist to join our global People Team, based in Stockholm.

As our Regional HR Operations Specialist you will support our HR operations across Region North, especially in Sweden, Norway and Iceland. Your central focus will be to quickly understand and build on the core HR foundations that are already in place and take ownership of selected HR processes and practices. This role will report to the HR Manager, based in Sweden.

What you’ll be doing 
  • Address advanced HR inquiries (Tier 2): Offer expert advice on sophisticated HR queries, supporting Wolt employees across Sweden and the North Region countries with their nuanced HR needs.
  • Comfortable with handling union consultations, and building relationships with union stakeholders
  • Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.
  • Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.
  • System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday and Jira, ensuring high data accuracy, integrity and functionality.
  • Complex issue resolution: Collaborate closely with global Functional People Partners to tackle and resolve high risk HR challenges.
  • Support end-to-end employee life cycle processes: Answer HR queries, create employment contracts for non-volume hires, handle data changes and input in Workday.
  • You will be acting as the HR contact person for external payroll, and play an active role in monthly payroll-related tasks and management.
  • HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.
  • Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.
Our humble expectations
  • Communication skills: Fluent in Swedish, and fluent English abilities, both verbal and written.
  • Labor law interpretation and working experience: Background in supporting team leads with labor law related issues. In particular, Swedish labour law background is a must. 
  • Background: People/HR Operations experience ideally in a multi-country, global environment
  • Payroll expertise: Background with payroll process development from HR perspective, coordinating payroll input, and cooperation with an outsourced payroll provider
  • Problem-solving: A proactive approach to overcoming challenges.
  • Independence and collaboration: Exceptional at working both autonomously and as part of a team.
  • Process and service mindset: Values efficient processes, great service and continuous learning.
What’s in it for you
  • Competitive compensation and benefits.
  • Continuous learning: Significant growth in a fast-scaling global tech firm.
  • Flexible environment: Embrace a hybrid work model, blending office presence with flexibility.
  • Awesome team and colleagues. You will be a part of our People team in Wolt HQ as well as the Region North People team.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Skills Required

  • Fluent Swedish, written and verbal
  • Fluent English, written and verbal
  • Experience supporting team leads with labor-law-related issues
  • Swedish labor-law knowledge and experience
  • People or HR Operations experience
  • Experience coordinating payroll inputs and working with an outsourced payroll provider
  • Experience developing or managing payroll processes from an HR perspective
  • Experience in a multi-country or global environment
  • Proactive problem-solving approach
  • Ability to work independently and collaboratively
  • Process and service-oriented mindset

Wolt Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolt and has not been reviewed or approved by Wolt.

  • Equity Value & Accessibility — Corporate postings highlight equity as part of the compensation package, offering ownership potential alongside salary and benefits. Mentions of stock in certain locations indicate accessible participation beyond base pay.
  • Leave & Time Off Breadth — Job materials describe generous vacation allowances and strong time‑off policies in several markets. A global parental‑leave policy with top‑ups beyond statutory levels is also cited.
  • Wellbeing & Lifestyle Benefits — Materials describe wellness support such as an Employee Assistance Program, fitness or sports perks, and product credits or discounts. Country‑specific allowances and perk platforms add practical lifestyle value in some locations.

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The Company
HQ: Helsinki
8,287 Employees
Year Founded: 2014

What We Do

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

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