At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Why is the Head of Finance, North America role important at Infobip?
This role is a key member of the North America (NAM) Finance team with high visibility, both regionally and globally. You will serve as Player/Coach – while actively managing a team and working alongside team members to complete projects, tasks, and regional initiatives. This role interacts frequently with various teams both regionally and globally – Tax, Accounting, Shared Services, Finance Operations, and other departments.
More about what you’ll be doing:
Strategy & Planning
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Help build regional business strategy (new business cases analysis, optimization of company’s structure).
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Develop internal controls procedures for Finance & Accounting processes, including internal control and financial guidance to the business while ensuring compliance with corporate procedures, business policies, and other reporting requirements.
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Optimally allocate resources to help drive improvements, ensure contract compliance, and establish pricing disciplines.
Reporting & Analysis
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Provide strategic and financial support to Regional and HQ management by providing financial reporting, analyses, and its interpretation.
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Analyze and interpret regional financial data and present reports to Managing Director, Regional Board, and other relative stakeholders.
Financial Operations & Performance
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Work closely with the Finance Shared Services team to ensure smooth operations of all financial matters as it relates to the region.
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Support the Regional VP & General Manager in the performance monitoring of the North American operations by preparing management reporting.
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Communicate milestones for business planning, budgeting, quarterly forecasting, and cash-flow forecasting. Facilitate these processes across the region.
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Monitor key monthly, quarterly and annual financial performance measures. Advise on corrective measures and opportunities to implement as it relates to financial standards.
Leadership
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Manage a small team of Financial Specialists.
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Train, mentor, and support your team’s career development through learning & development.
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Provide performance feedback frequently and perform formal staff reviews annually.
Budget & Forecasting
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Prepare budgets and forecasting for the NAM region, according to key targets from leadership, budget performance analyses, and executing regional P&L.
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Coordinate all major finance updates, including revenue planning and developing commercial operating expense budgets.
Cash Management
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Review and approve financial results and financial statements (entity level).
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Cash-flow management of all regional entities and cash-flows - planning coordination with HQ Finance.
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Manage relationships with local banks and other financial institutions.
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Develop regional and local financial & tax policies in accordance with Group policies and business strategy.
Compliance & Auditing
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Handle tax, financial, payroll, and accounting compliance for the region.
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Be the primary liaison for all statutory compliance matters between HQ Tax & Accounting Management Team and Shared Services Center.
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Work closely with Shared Services Center to ensure statutory compliance obligations are fully met.
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Lead and/or assist with internal and external audits. Provide adequate internal and external audit conclusions.
Accounting
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Perform quarter-end closing activities in coordination with HQ Finance and Shared Services Center.
Process Improvement
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Establish appropriate financial processes and put in place to enable better solutions and workflow.
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Identify and implement operational improvements to increase efficiency and effectiveness.
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Create internal work processes for NAM Finance and monitor progress, make updates to improvements where needed.
Collaboration & Support
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Serve as a liaison with external auditors and internal customers as well as stakeholders.
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Resolve disputes and inquiries from other departments and teams.
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Participate in major department projects with cross-functional teams that help improve quality, processes, and company initiatives.
You’ll know you’re doing a good job when you:
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Provide expert and consulting knowledge to junior-level employees.
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Collaborate with Finance leaders on the department’s annual work plan.
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Resolve disputes and inquiries from other departments.
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Lead and/or participate in major departmental projects and collaborate in multifunctional teams in the spirit of enhancing quality of work, improving processes, and launching initiatives.
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Are passionate about using your experience and expertise to inspire and motivate the team you work with.
Qualifications
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Bachelor’s degree in Finance, Accounting, Business, or Economics required.
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Minimum 10+ years of experience in a similar position or Finance-related areas.
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Self-starter, highly motivated, and exceptional attention to detail.
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Highly organized, effective time management skills a must.
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Solid verbal / written communication skills, along with strong analytical abilities.
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Advanced use of Microsoft 365/Office tools, including Excel. Knowledge of MS Dynamics, PowerBI, and other accounting software/tools.
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The ability to collaborate across multiple business teams as well as having autonomy to handle complex tasks.
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Enjoys being a player/coach working on a small, dynamic, agile team that supports and fosters learning & growth.
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Experience managing stakeholders, influencing others, and leading a team highly desired.
Why our employees choose us (and stay)?
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Learn as you grow – Starting from an onboarding program to internal education, educational resources, e-learning, to external training - we invest heavily in employee learning and development.
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Awesome clients – We serve and partner with a majority of leading mobile operators, OTTs, brands, banks, social networks, aggregators and countless more.
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Great environment – Team spirit, passion, creativity, persistence, and collaboration are the drivers of our company.
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Connect globally – Work with Bippers, teams, and partners from all over the world. We put the “global” in globalization.
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Opportunity Knocks. Often. – Being a part of a growing company in a growing industry, we challenge you to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
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Never a dull moment – We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.
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Pay & Perks – Medical, Dental, and Vision insurance; Basic Life insurance; 401(k) plan participation with company match; Short-Term and Long-Term Disability insurance; Wellness plan of up to $500/year (pro-rated based on hire date); Accrual of up to twenty-three (23) vacation days per year; Accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave; Participation in share ownership plan; Fourteen (14) paid holidays annually.
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Salary Range – Base salary of $125,000 to $165,000 annually with eligibility for an annual bonus at Infobip’s sole discretion. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, job-related knowledge, experience, education, and skillset.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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Top Skills
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.